Case Coordinator Mandarin and English Specialist

3 weeks ago


New York, New York, United States Xtreme Homecare Full time

Xtreme Homecare is seeking a qualified Case Coordinator Mandarin and English Specialist to join our team in Bayside, NY. As an HR/CSR for our Queens office, you will play a critical role in establishing effective case management systems.

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  • Key Responsibilities:
    • Develop and implement case management plans to ensure seamless care delivery
    • Update schedules and initiate new cases as needed
    • Authorize services and communicate with vendors and Home Health Aides
    • Resolve authorization discrepancies and follow up on vendor responses
    • Provide exceptional customer service via phone and email
    • Obtain service renewal authorizations from vendors

About the Role: This full-time position offers a competitive salary of $19.00 - $20.00 per hour, paid time off, and health insurance benefits. The ideal candidate will have 1 year of administrative experience and proficiency in Microsoft Excel. While previous homecare experience is a plus, it's not necessary.

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  • Requirements:
    • Bachelor's degree in a related field or equivalent experience
    • 1 year of administrative experience
    • Proficiency in Microsoft Excel
    • Mandarin and English speaking abilities (Cantonese preferred)

What We Offer: Xtreme Homecare provides a dynamic work environment with opportunities for professional growth and development. If you're passionate about delivering exceptional care and possess excellent communication skills, we encourage you to apply.



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