Case Coordinator Mandarin and English Specialist
3 weeks ago
Xtreme Homecare is seeking a qualified Case Coordinator Mandarin and English Specialist to join our team in Bayside, NY. As an HR/CSR for our Queens office, you will play a critical role in establishing effective case management systems.
">- Key Responsibilities:
- Develop and implement case management plans to ensure seamless care delivery
- Update schedules and initiate new cases as needed
- Authorize services and communicate with vendors and Home Health Aides
- Resolve authorization discrepancies and follow up on vendor responses
- Provide exceptional customer service via phone and email
- Obtain service renewal authorizations from vendors
About the Role: This full-time position offers a competitive salary of $19.00 - $20.00 per hour, paid time off, and health insurance benefits. The ideal candidate will have 1 year of administrative experience and proficiency in Microsoft Excel. While previous homecare experience is a plus, it's not necessary.
">- Requirements:
- Bachelor's degree in a related field or equivalent experience
- 1 year of administrative experience
- Proficiency in Microsoft Excel
- Mandarin and English speaking abilities (Cantonese preferred)
What We Offer: Xtreme Homecare provides a dynamic work environment with opportunities for professional growth and development. If you're passionate about delivering exceptional care and possess excellent communication skills, we encourage you to apply.
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