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Global Sales Executive

2 months ago

Orlando, Florida, United States PGL Full time
Job Title: Global Sales Executive

Join PGL as a Global Sales Executive and take on a challenging role that requires industry expertise and exceptional customer service skills. As a key member of our sales team, you will be responsible for facilitating the sale of our services throughout a major geographical area and providing superior support to our business partners.

Key Responsibilities:
  • Contact customers to demonstrate products, explain features, and solicit orders.
  • Recommend products based on customer needs and interests.
  • Answer customer questions about products, prices, availability, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Maintain business relationships with accounts and develop new opportunities.
  • Provide customer service to assigned customer accounts through an understanding of business requirements.
  • Manage key or specific customer accounts.
  • Ensure execution of developed sales strategies, objectives, goals, and targeted revenue generation.
  • Maintain contact with key markets by visiting and investigating operations and local conditions.
  • Plan and implement sales programs for one or more of the company's product lines.
  • Ensure activities are in accordance with developed sales objectives.
  • Ensure execution of developed sales strategies, plans, and advertising or promotional programs.
  • Evaluate and provide analysis for new products and international market opportunities.
  • Resolve customer complaints regarding sales and service.
  • Collaborate with operational team members to develop pricing and/or rates schedules.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Prepare sales forecasts.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
Requirements:
  • 1-3 years of sales experience with a 3PL/Freight Forwarding organization.
  • Industry-related degree and/or certification preferred.
  • Knowledge of sales and marketing principles, customer and personal service, English language, and administration and management.
  • Skills in active listening, speaking, persuasion, social perceptiveness, critical thinking, negotiation, service orientation, active learning, coordination, complex problem-solving, judgment and decision-making, reading comprehension, oral comprehension, oral expression, speech clarity, speech recognition, written comprehension, written expression, problem sensitivity, deductive reasoning, near vision, category flexibility, fluency of ideas, inductive reasoning, information ordering, originality.
Tools and Technology:
  • Desktop computers.
  • Facsimile machines.
  • Laptop computers.
  • Special purpose telephones.
  • Multi-line telephone systems.
  • Calendar and scheduling software.
  • Electronic mail software.
  • Enterprise resource planning ERP software.
  • Manufacturing resource planning MRP software.
  • Customer resource management CRM software.
  • Logistics and supply chain software (CargoWise ediEnterprise).
  • Microsoft Excel and other office applications.