Broker Administration Representative
3 weeks ago
This role is responsible for the administration of broker and policy related forms, validation of enroller status, and broker website administration. The ideal candidate will have general systems and business process knowledge and be able to partner closely with other business areas to provide basic solutions to customer issues.
Key Responsibilities- Resolve broker compensation issues, enroller licensing and appointment issues, and website administration issues independently or with guidance from more experienced team members.
- Respond to inquiries and service requests from brokers, field offices, enrollment firms, and other Home Office business partners.
- Research and respond to customer requests with timely and accurate information.
- Meet the expectations of the quality/productivity standards.
- Identify and share process improvements to enhance customer service.
- Acquire knowledge and understanding of the Unum business functions.
- Work effectively and collaboratively with business partners to ensure service standards and customer needs are met.
- Bachelor's degree preferred or equivalent, relevant experience required.
- Demonstrates strong leadership and role model attributes on a consistent basis.
- Good mathematical, analytical, and process analysis skills.
- Solid oral and written communication skills.
- Solid PC skills, must be able to work in multiple systems.
- Solid organization and prioritization skills.
- High level of personal accountability.
- Ability to operate in a high-pace, high-stress, multi-tasking environment.
- Team player.
- Listening skills.
Unum offers a competitive salary range of $36,000.00-$59,400.00, as well as a portfolio of benefits and rewards that are competitive and comprehensive, including healthcare benefits, insurance benefits, performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
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PeopleSoft Administrator
3 weeks ago
Chattanooga, Tennessee, United States TEKsystems Full timeAbout the RoleWe are seeking an experienced PeopleSoft Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for managing and maintaining our high-availability Peoplesoft environment.Key ResponsibilitiesManage and maintain Peoplesoft database under high transaction rates.Support components such as Tuxedo,...
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Customer Service Representative
1 month ago
Chattanooga, Tennessee, United States Unum Ireland Limited Full timeAbout Unum Ireland LimitedUnum Ireland Limited is a leading provider of employee benefits, offering financial protection to millions of working people and their families.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional...
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Customer Service Representative
3 weeks ago
Chattanooga, Tennessee, United States Unum Ireland Limited Full timeCustomer Service RoleWe are seeking a skilled Customer Service professional to join our team at Unum Ireland Limited. As a key member of our Broker Service team, you will be responsible for providing exceptional service to our customers and partners.Key Responsibilities:Provide quality service to customers and partners through multiple system applications...
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Patient Service Representative
5 days ago
Chattanooga, Tennessee, United States Southeast Primary Care Partners Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Southeast Primary Care Partners. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.ResponsibilitiesGreet patients and manage wait times in a timely and efficient manner.Assist patients...
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Customer Service Representative
3 weeks ago
Chattanooga, Tennessee, United States Unum Ireland Limited Full timeCustomer Service RoleWe are seeking a skilled Customer Service professional to join our team at Unum Ireland Limited. As a key member of our Broker Service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Administrative Support Specialist
3 weeks ago
Chattanooga, Tennessee, United States VISION HOSPITALITY GROUP, LLC Full timeJob OverviewVision Hospitality Group, LLC is seeking an Administrative Assistant to provide support to our leadership team. The successful candidate will be responsible for creating presentations, assisting with reporting, coordinating special projects, and working cross-departmentally.Key ResponsibilitiesDevelop and maintain presentations and reports for...
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Patient Service Representative
4 weeks ago
Chattanooga, Tennessee, United States Southeast Primary Care Partners Full timeJob SummaryThe Patient Service Representative is a vital member of our healthcare team, responsible for providing exceptional patient care and administrative support. This role requires a high level of organization, communication, and problem-solving skills to ensure seamless patient flow and efficient office operations.Key ResponsibilitiesGreet patients,...
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Patient Access Representative II
1 hour ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our department, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients.Key ResponsibilitiesPerform scheduling, registration, patient...
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Guest Services Representative
1 month ago
Chattanooga, Tennessee, United States WoodSpring Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at WoodSpring Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-in/Check-out: Organize and process guest...
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Patient Access Representative II
4 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring seamless patient registration and scheduling processes.Key ResponsibilitiesPerform patient registration and scheduling duties with accuracy and...
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Patient Access Representative II
2 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesPerform scheduling, registration, and patient pre-admission...
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Patient Access Representative II
1 month ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory...
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Patient Service Representative Lead
3 hours ago
Chattanooga, Tennessee, United States Medicine Journal Full timeJob Summary:The Patient Service Representative Lead is responsible for supervising patient and customer service-related activities in a healthcare setting. This role involves ensuring accurate and efficient registration, scheduling, and financial analysis activities for all patients upon arrival to the healthcare system.Key Responsibilities:Supervise patient...
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Health Department Representative
1 month ago
Chattanooga, Tennessee, United States Ohio Department of Developmental Disabilities Full timeJob DescriptionJob Summary:The Ohio Department of Health is seeking a highly skilled and experienced Regional Health Officer to join our team in Southwest Ohio. As a key member of our Public Health Excellence Center, you will play a critical role in supporting the Local Health Departments (LHDs) in the region.Key Responsibilities:Act as the primary liaison...
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Patient Access Representative II
4 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring seamless registration and scheduling processes.Key ResponsibilitiesPerform patient registration and scheduling...
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Chattanooga, Tennessee, United States Unum Group Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Assistant to join our team in Absence Operations. As a key member of our team, you will provide high-level administrative support to our manager and staff, ensuring the smooth operation of our department.Key ResponsibilitiesProvide administrative support to the manager and staff,...
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Patient Service Representative
1 month ago
Chattanooga, Tennessee, United States Southeast Primary Care Partners Full timeAbout Southeast Primary Care PartnersWe are a leading healthcare provider and employer of choice, dedicated to delivering exceptional patient care and fostering a collaborative work environment. Our mission is to provide high-quality healthcare services and improve the lives of the people and communities we serve.Job SummaryThe Patient Service Representative...
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Chattanooga, Tennessee, United States Unum Group Full timeAbout Unum GroupUnum Group is a leading provider of employee benefits to companies worldwide. Our mission is to help people thrive throughout life's moments. We achieve this by providing innovative solutions that enable employees to succeed professionally and personally.Job SummaryWe are seeking a highly skilled Senior Administrative Assistant to join our...
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Patient Access Representative II
2 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...
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Patient Access Representative II
4 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesPerform scheduling, registration, and patient pre-admission...