Customer Service Representative

1 week ago


Boise, Idaho, United States Calypso Marketing, Inc Full time
Job Description

About Us:

At Calypso Marketing, Inc, we are expanding our Retail Customer Service Associate team to meet the growing demand for our clients in the home renovation industry.

About the Position:

The ideal candidate will engage with potential customers in retail stores to generate sales leads for our clients. The successful candidate will thrive in a fast-paced environment and work directly with the public daily.

Responsibilities:

  • Qualify and identify eligible customers through direct customer engagement and inquiry
  • Understand customer needs, answer questions, and provide empathetic support
  • Provide detailed reports of customer interactions and new sales leads for our clients
  • Establish genuine relationships with customers and assess their needs to generate interest in our client's products and services
  • Travel locally for in-store presentations in various retailers based on client-provided data and leads

Required Skills and Experience:

  • Excellent communication skills are essential
  • At least some experience working in customer service, hospitality, sales, or retail environment
  • Scheduling and organizational skills
  • Ability to follow and adhere to all compliance standards
  • Comfortable working on your feet in a fast-paced environment


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