Customer Service Representative
1 week ago
About Us:
At Calypso Marketing, Inc, we are expanding our Retail Customer Service Associate team to meet the growing demand for our clients in the home renovation industry.
About the Position:
The ideal candidate will engage with potential customers in retail stores to generate sales leads for our clients. The successful candidate will thrive in a fast-paced environment and work directly with the public daily.
Responsibilities:
- Qualify and identify eligible customers through direct customer engagement and inquiry
- Understand customer needs, answer questions, and provide empathetic support
- Provide detailed reports of customer interactions and new sales leads for our clients
- Establish genuine relationships with customers and assess their needs to generate interest in our client's products and services
- Travel locally for in-store presentations in various retailers based on client-provided data and leads
Required Skills and Experience:
- Excellent communication skills are essential
- At least some experience working in customer service, hospitality, sales, or retail environment
- Scheduling and organizational skills
- Ability to follow and adhere to all compliance standards
- Comfortable working on your feet in a fast-paced environment
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