Customer Service Ambassador
1 week ago
Company Overview: As a leading provider of shipping, printing, and business services, The UPS Store is committed to delivering exceptional customer experiences. With multiple locations across Long Island, NY, and NYC, we're looking for talented individuals to join our team as Retail Sales Associates.
Salary: Hourly Rate: $17.00-$18.00 per hour (based on skills and experience)
Job Description: As a Retail Sales Associate at The UPS Store, you will be the face of our store, engaging with customers to provide top-notch service and solutions tailored to their needs. Your role will involve:
* Greeting and assisting customers with enthusiasm, building rapport and trust to drive sales and loyalty
* Providing expert guidance on our services and products, offering customized solutions to meet each customer's unique needs
* Processing shipments, packing items securely, and ensuring accurate documentation for smooth transactions
* Operating printing and copying equipment, delivering high-quality results in a timely manner
* Handling mail and packages with care and efficiency
* Maintaining a clean and organized store to uphold brand standards
* Collaborating with team members to achieve sales targets and contribute to the overall success of the store
* Embracing opportunities for ongoing training and development to enhance your skills and growth within our multi-location ownership structure.
Required Skills and Qualifications: To excel in this role, you'll need:
* 1-2 years of previous customer-facing retail experience
* Strong sales background preferred
* Availability to work weekends (Sat & Sun) as required
* Ability to lift 40+ pounds
* Strong communication and teamwork skills
* Ability to multi-task and thrive in a fast-paced environment
* Detail-oriented with a commitment to accuracy and quality
* Computer skills, including Microsoft Office and POS devices
* Strong verbal and written communication skills, including spelling and math.
Benefits: Enjoy a comprehensive benefits package, including:
* Paid comprehensive training and ongoing support
* Flexible hours with no late nights
* Sick Pay
* Dental and vision insurance
* 401K Retirement Savings Plan with match
* Opportunities for growth and advancement within our multi-location ownership structure
* Uniforms provided
* Employee discounts
* Paid parking
Others: If you're passionate about delivering exceptional customer experiences and have a strong desire to grow within a dynamic organization, we encourage you to apply.
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