Customer Experience Manager

4 days ago


Waterbury, Connecticut, United States Meineke - 54 Full time

**Job Summary:**

We are looking for an experienced Customer Experience Manager - Service Department to lead our service team at Meineke - 54. As a key member of our team, you will be responsible for managing daily operations, mentoring staff, and ensuring exceptional customer service.

**Key Responsibilities:**

  • Oversee service department operations, including workflow and documentation
  • Mentor employees on best practices for sales and customer service
  • Analyze sales data to identify areas for improvement

**Requirements:**

  • Bachelor's degree or equivalent required; master's degree preferred
  • Previous experience as an automotive service writer or service advisor required; experience as an automotive service manager preferred

**Work Environment:**

We offer a dynamic and supportive work environment with ongoing training and development programs. Our goal is to provide our customers with the highest level of service and satisfaction.

**Salary and Benefits:**

  • Estimated salary: $62,000 - $80,000 per year
  • Career growth opportunities within a locally-owned business


  • Waterbury, Connecticut, United States AR&R Solutions Full time

    We're looking for a skilled Customer Experience Associate to join AR&R Solutions in the Hartford area. This individual will be responsible for promoting client campaigns and developing strong relationships with consumers.The estimated annual salary for this role is $50,000 - $60,000.Key Responsibilities:Provide exceptional customer service and interact with...


  • Waterbury, Connecticut, United States Element Solutions Inc. Full time

    About Element Solutions Inc.We are a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Our mission is to deliver exceptional customer experiences through innovative products and services.The OpportunityWe are seeking a Senior Customer Experience Leader to join our team. This...


  • Waterbury, Connecticut, United States AT&T Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a drive for helping people find the perfect solution? If so, we invite you to join our team as a Customer Experience Representative at AT&T.You will work on the sales floor, using a consultative sales approach to guide customers through their options. This is where your passion...


  • Waterbury, Connecticut, United States Comcast Full time

    About ComcastWe drive innovation to create world-class entertainment and online experiences. As a member of our sales team, you will be responsible for providing exceptional customer service and promoting our products and services to meet or exceed sales targets.


  • Waterbury, Connecticut, United States Comcast Full time

    As a retail sales representative at Comcast, you will have the opportunity to work with a dynamic team to provide exceptional customer experiences. Your primary responsibility will be to assist customers with our products and services, while also achieving sales goals and representing the company's products and services in a professional manner.Key...


  • Waterbury, Connecticut, United States Balise Auto Full time

    Job Role:The Automotive Customer Service Representative plays a vital role in ensuring customer satisfaction and retention at Balise Auto's Car Wash locations. Key responsibilities include handling customer inquiries, resolving issues, and updating membership plans. We seek a highly organized individual with excellent communication skills, product knowledge,...


  • Waterbury, Connecticut, United States beBee Professionals Full time $30,000 - $45,000

    In a fast-paced environment at beBee Professionals, we are looking for a dedicated professional to take on the role of Customer Service Ambassador in Waterbury, United States.Key Responsibilities:Respond promptly to customer inquiries via various communication channels.Effectively resolve customer issues by providing accurate information and...


  • Waterbury, Connecticut, United States beBee Professionals Full time $30,000 - $45,000

    OverviewWe are seeking a dedicated Customer Service Representative to join our team in Waterbury, United States. In this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.Compensation PackageThe salary for this position is estimated at $45,000 per year, based on industry...


  • Waterbury, Connecticut, United States Balise Auto Full time

    About the Job: We are seeking a highly skilled Automotive Customer Service Representative to join our team at Balise Auto. As a key member of our Car Wash department, this role will focus on delivering exceptional customer experiences and ensuring overall customer satisfaction.">Salary: $45,000 - $55,000 per year">Job Description: This role involves working...


  • Waterbury, Connecticut, United States Balise Auto Full time

    Job OverviewAt Balise Auto, we're seeking a skilled Automotive Customer Service Representative to join our Car Wash team in Waterbury, CT. This role is ideal for individuals who excel in fast-paced environments and prioritize customer satisfaction.Job Summary:We're looking for a detail-oriented professional to handle inbound calls from customers, ensuring...


  • Waterbury, Connecticut, United States Balise Auto Full time

    Job TitleCar Wash Customer Service RepresentativeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Balise Auto. As a key member of our Car Wash operations, you will play a crucial role in ensuring exceptional customer experiences and driving sales growth.ResponsibilitiesAnswering Calls: Respond to customer inquiries...


  • Waterbury, Connecticut, United States Moody Full time

    We are seeking a motivated and customer-focused Parking Attendant to join our team at the Courtyard by Marriott Waterbury Downtown.About MoodyAt Moody, we believe that people are the most important ingredient of any business. We prioritize creating a culture based on trust, respect, and hard work, where our associates can reach their full potential and...


  • Waterbury, Connecticut, United States Family Dollar Full time

    About Family DollarFamily Dollar is a retail store offering a wide range of products and services to its customers. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers.Job Description:Provide exceptional customer service by greeting customers, assisting with selection of merchandise, and...


  • Waterbury, Connecticut, United States Corebound Consultants Inc Full time

    About the RoleWe are seeking a skilled Customer Service Advocate to provide exceptional support to our diverse customer base.This role involves handling inbound customer inquiries, conducting outbound calls for follow-ups and customer satisfaction surveys, assisting customers with product information, orders, and issue resolution, performing data entry to...


  • Waterbury, Connecticut, United States 7-Eleven Full time

    Key Responsibilities:• Provide prompt, efficient, and courteous customer service to drive sales and build customer loyalty.• Maintain a clean and customer-friendly store environment to enhance the shopping experience.• Ring sales and maintain cash control to ensure accurate transactions.About 7-Eleven:As a leading convenience store chain, 7-Eleven...


  • Waterbury, Connecticut, United States AlienVault Full time

    About the OpportunityThis is an exciting opportunity to join our team as a Customer Engagement Representative. As a key member of our sales floor, you will be responsible for creating personalized experiences for customers, understanding their needs, and providing solutions that meet their expectations.Key ResponsibilitiesUse a consultative sales approach to...


  • Waterbury, Connecticut, United States Spencer Gifts Full time

    OverviewAt Spencer Gifts, we are committed to providing our customers with an exceptional shopping experience. As a Sales Associate, you will play a key role in achieving this goal by maintaining high standards of guest service, efficiently operating POS systems, and supporting the store management team.Key ResponsibilitiesMaintain a clean and organized...


  • Waterbury, Connecticut, United States Gras Lawn Full time

    **Job Title:** Landscape Branch Manager- CT**Salary Range:** $85,000 - $110,000 per year, depending on experienceAbout the RoleWe are seeking a highly skilled and experienced Landscape Branch Manager to lead our team in Connecticut. As a key member of our leadership team, you will be responsible for driving business growth, managing branch operations, and...


  • Waterbury, Connecticut, United States Dollar Tree Full time

    About the Role: We are currently hiring for a Sales Floor Associate position at our Wolcott Street location. As a Sales Floor Associate, you will be the face of our company and play a crucial role in ensuring that our customers have an enjoyable shopping experience. Your responsibilities will include operating a cash register, maintaining inventory levels,...


  • Waterbury, Connecticut, United States Master Rooter Full time

    Job Title: Wastewater Management ExpertAbout UsWelcome to Master Rooter, your trusted partner for expert drain cleaning solutions.We understand the importance of effective wastewater management for a safe and healthy environment.Our team of highly skilled professionals is dedicated to providing reliable and efficient solutions for residential and commercial...