Senior Customer Experience Leader

6 days ago


Waterbury, Connecticut, United States Element Solutions Inc. Full time
About Element Solutions Inc.

We are a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Our mission is to deliver exceptional customer experiences through innovative products and services.

The Opportunity

We are seeking a Senior Customer Experience Leader to join our team. This is an exciting opportunity to lead our customer service strategy and develop plans to drive business growth and customer satisfaction.

Key Responsibilities
  • Develop and implement strategic plans to drive business growth and customer satisfaction.
  • Lead and develop a senior operational customer service management team.
  • Manage and maintain the Customer Service department profit and loss/cost center.
Requirements
  • Proven customer service management and/or relationship management experience at a senior, strategic level role.
  • Experience working with order management/ERP systems, EDI online and vendor/customer portals.
  • Bilingual in English and Spanish preferred.
Benefits

A competitive base salary of $125,000 per year, plus a generous performance-related bonus plan. Additionally, we offer a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.



  • Waterbury, Connecticut, United States Aquinas Consulting Full time

    Job SummaryAquinas Consulting seeks a Senior Software Engineering Leader to drive innovation and lead our development team in Waterbury, CT. This role requires expertise in ASP.NET, VB.NET, C#, RESTful APIs, and web services, as well as proven leadership experience.


  • Waterbury, Connecticut, United States AT&T Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a drive for helping people find the perfect solution? If so, we invite you to join our team as a Customer Experience Representative at AT&T.You will work on the sales floor, using a consultative sales approach to guide customers through their options. This is where your passion...


  • Waterbury, Connecticut, United States AR&R Solutions Full time

    We're looking for a skilled Customer Experience Associate to join AR&R Solutions in the Hartford area. This individual will be responsible for promoting client campaigns and developing strong relationships with consumers.The estimated annual salary for this role is $50,000 - $60,000.Key Responsibilities:Provide exceptional customer service and interact with...


  • Waterbury, Connecticut, United States Comcast Full time

    About ComcastWe drive innovation to create world-class entertainment and online experiences. As a member of our sales team, you will be responsible for providing exceptional customer service and promoting our products and services to meet or exceed sales targets.


  • Waterbury, Connecticut, United States Comcast Full time

    As a retail sales representative at Comcast, you will have the opportunity to work with a dynamic team to provide exceptional customer experiences. Your primary responsibility will be to assist customers with our products and services, while also achieving sales goals and representing the company's products and services in a professional manner.Key...


  • Waterbury, Connecticut, United States Meineke - 54 Full time

    **Job Summary:**We are looking for an experienced Customer Experience Manager - Service Department to lead our service team at Meineke - 54. As a key member of our team, you will be responsible for managing daily operations, mentoring staff, and ensuring exceptional customer service.**Key Responsibilities:**Oversee service department operations, including...


  • Waterbury, Connecticut, United States Catholic Charities Full time

    Catholic Charities is a leader in providing quality early childhood education and care to families in need. We are seeking an experienced Preschool Teacher Leader to join our team in this key role.The estimated salary for this position is $70,000 - $90,000 per year, depending on experience and qualifications.Job Summary:We are looking for a highly skilled...


  • Waterbury, Connecticut, United States Smoking Ape Chase Pkwy LLC Full time

    About the RoleWe are seeking a Senior Business Development Representative to join our sales team at Smoking Ape Chase Pkwy LLC. In this role, you will be responsible for identifying and pursuing new business opportunities, building relationships with customers and partners, and driving sales growth.Estimated Salary: $100,000 - $160,000 per yearKey...


  • Waterbury, Connecticut, United States Autism Behavioral Health Full time

    Company OverviewAutism Behavioral Health is a dynamic organization dedicated to providing exceptional care and support to individuals with Autism Spectrum Disorder.Job SummaryWe are seeking a highly skilled and experienced Board Certified Behavior Analyst to join our clinical team as a Behavioral Therapist Leader. This role offers a unique opportunity to...


  • Waterbury, Connecticut, United States Wieland Full time

    About WielandWe are a global leader in copper and copper alloy manufacturing, processing, and distribution. Our company is built on a strong foundation of safety, ambition, optimism, reliability, ownership, diversity, and respect. We strive to create value for generations by providing innovative solutions to our customers.


  • Waterbury, Connecticut, United States Post University Full time

    Job Title: Women's Lacrosse Team Leader**Job Summary:**We are seeking a highly skilled and experienced leader to oversee the Women's Lacrosse program at Post University. The ideal candidate will have a proven track record of success in intercollegiate athletics, with a strong focus on developing student-athletes and promoting academic...


  • Waterbury, Connecticut, United States Maplewood at Danbury LLC Full time

    At Maplewood Senior Living, we are dedicated to providing exceptional care and services to our residents. As a Certified Nursing Assistant (CNA), you will play a vital role in ensuring the health, comfort, and well-being of our seniors.With competitive wages and flexible shifts, we offer a rewarding career opportunity that allows you to make a real...

  • Caregiver for Seniors

    3 weeks ago


    Waterbury, Connecticut, United States NCE Homecare Full time

    We are seeking a compassionate and skilled Caregiver for Seniors to join our team at NCE Homecare.As a Caregiver, you will play a vital role in providing high-quality care and support to seniors in their homes.You will work closely with clients to understand their unique needs and preferences, and develop personalized care plans to meet those...


  • Waterbury, Connecticut, United States Gras Lawn Full time

    **Job Summary:** We are seeking a seasoned Landscape Branch Manager to oversee our operations in Connecticut. As a leader, you will be responsible for driving revenue growth, managing branch staff, and delivering exceptional customer experiences.About the JobThe successful candidate will have a proven track record in landscape management, outstanding...


  • Waterbury, Connecticut, United States Marrakech Full time

    **Senior Program Manager Job Description**This position involves overseeing the development and implementation of programs and services for individuals with developmental disabilities, physical, behavioral, or other needs in a group home setting. The Senior Program Manager will work closely with the Vice President to create, implement, and oversee programs...


  • Waterbury, Connecticut, United States Maplewood at Danbury LLC Full time

    Maplewood Senior Living is a forward-thinking provider of senior living solutions, offering a luxury environment for our residents to live their best lives. As a Certified Nursing Assistant, you will have the opportunity to make a profound difference in the lives of seniors.We offer competitive wages and flexible shifts, allowing you to balance your work and...


  • Waterbury, Connecticut, United States Trinity Health Corporation Full time

    Role OverviewWe are seeking a highly skilled Psychiatric Registered Nurse Leader to join our Behavioral Health Team. As a key member of our team, you will be responsible for providing expert care to patients with complex mental health needs.Responsibilities:Develop and implement individualized care plans for patientsCollaborate with multidisciplinary teams...


  • Waterbury, Connecticut, United States Jobot Full time

    About UsJobot is a trusted name in the steel manufacturing industry, known for our commitment to quality and excellence. We are a leading provider of steel products, serving customers across the United States.Salary Range$150,000 - $220,000 per year, based on experienceJob TitleGeneral Manager - PerformanceJob SummaryWe are seeking a highly skilled General...


  • Waterbury, Connecticut, United States ALL POINTE CARE Full time

    Job SummaryWe are seeking a highly skilled Senior Autism Therapist to join our team at All Pointe Care. The successful candidate will possess expertise in conducting comprehensive assessments, developing and implementing personalized treatment plans, and providing exceptional care to individuals with autism.About the RoleThis is a rewarding opportunity for...


  • Waterbury, Connecticut, United States Maplewood at Danbury LLC Full time

    We are seeking a Licensed Practical Nurse to join our team at Maplewood Senior Living in Danbury, CT. This role is a fantastic opportunity for a dedicated and compassionate healthcare professional to make a meaningful difference in the lives of our seniors.As a Licensed Practical Nurse with Maplewood Senior Living, you will have the ability to work with a...