Car Wash Customer Service Representative

2 weeks ago


Waterbury, Connecticut, United States Balise Auto Full time
Job Title

Car Wash Customer Service Representative

About the Role

We are seeking a skilled Customer Service Representative to join our team at Balise Auto. As a key member of our Car Wash operations, you will play a crucial role in ensuring exceptional customer experiences and driving sales growth.

Responsibilities
  • Answering Calls: Respond to customer inquiries and concerns in a timely and professional manner, providing resolutions and updates on membership plans.
  • Supporting Site Managers: Collaborate with site managers to address customer issues, provide product knowledge, and upsell services.
  • Administrative Tasks: Assist with administrative duties as needed, including updating customer information and tracking sales performance.
Requirements
  • Candidate Qualifications: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and basic computer skills.
  • Preferred Experience: Call center experience and product knowledge of automotive services.
Compensation

The estimated salary for this role is $45,000 per year, based on industry standards and location. Benefits include health, dental, life, and disability insurance, 401(k) with company match, flexible spending accounts, and paid time-off.

About Balise Auto

Balise Auto is a leading provider of car wash services, committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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