Customer Service Representative

7 days ago


Waterbury, Connecticut, United States Moody Full time

We are seeking a motivated and customer-focused Parking Attendant to join our team at the Courtyard by Marriott Waterbury Downtown.

About Moody

At Moody, we believe that people are the most important ingredient of any business. We prioritize creating a culture based on trust, respect, and hard work, where our associates can reach their full potential and deliver exceptional service to our customers.

Competitive Pay and Benefits

As a valued member of our team, you will enjoy competitive pay, flexible scheduling opportunities, paid holidays, and comprehensive benefits including medical, dental, and vision coverage. Full-time associates also receive paid time off and a 401(k) plan with employer match.

Essential Functions
  • Provide exceptional customer service by responding to guest inquiries and offering information on transportation, hotel services, local events, points of interest, and activities.

  • Maintain the cleanliness and security of the parking garage and surrounding area.

  • Ensure the safe and secure entry and exit of guests from the parking garage.

  • Prepare and submit required reports to management as needed.

Required Skills and Qualifications
  • A working knowledge of alternative local travel routes, hotel services, and local area events and activities.

  • The ability to read and understand written instructions to carry out driver responsibilities.

  • Excellent communication and interpersonal skills, with the ability to work well in a team environment.

  • A good command of the English language, with second language proficiency desirable.

Benefits

In addition to our competitive pay and benefits package, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive work environment.

Estimated Salary: $15-$18 per hour, depending on experience.



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