Card Services Representative
2 days ago
In this critical position, you will be responsible for providing superior customer service to both cardholders and internal customers. Your duties will include:
- Developing a deep understanding of the bank's card landscape.
- Researching customer inquiries/issues about their card product(s).
- Conducting simple general ledger reconciliation/settlement tasks.
- Reviewing bankcard applications for data entry.
- Maintaining accurate card logs and ad-hoc reporting.
- Providing assistance in other Credit Card Ops tasks as required.
Qualifications and Skills
To succeed in this role, you will need:
- A high school diploma (associates or bachelors degree preferred).
- Basic accounting principles.
- Ability and desire to provide exceptional customer service.
- Strong communication skills.
- Financial institution or related field experience strongly preferred.
- Proficiency in Microsoft Office suite (Excel, Word).
What We Offer
We offer a competitive salary range of USD $18.00/Hr. - USD $21.00/Hr., based on job-related knowledge, skills, experience, and location. Our team is dedicated to creating a positive work environment that fosters growth and development.
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