Customer Service and Sales Team Member

1 day ago


South Pasadena, California, United States Westlake Hardware Full time
About Westlake Ace Hardware:

We are a leading hardware retailer in the United States, dedicated to delivering exceptional customer service and providing a wide range of products to meet our customers' needs.

Job Overview:

The Sales Associate - Customer Service Representative will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized store environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Key Responsibilities:
  • Provide exceptional customer service, answering questions and resolving issues promptly.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the checkout area, stock shelves, and display merchandise.
  • Assist with visual merchandising, including setting up displays and arranging product fixtures.
  • Participate in store meetings and contribute to the development of new ideas and initiatives.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work flexible hours, including weekends and holidays.
Compensation:

We offer a competitive hourly rate of $16.05 per hour, plus opportunities for advancement and professional growth.



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