Retail Sales Associate
4 days ago
**About TJ Maxx**
TJ Maxx is a leading off-price retailer offering a wide range of products at discounted prices. Our stores are designed to provide an exciting and dynamic shopping experience for our customers.
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
**Key Responsibilities**
- Provide exceptional customer service by engaging and interacting with all customers, embodying customer experience principles and philosophy.
- Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
- Promote credit and loyalty programs to customers.
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
- Accurately process and prepare merchandise for the sales floor following company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
**Requirements**
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
**Benefits**
TJ Maxx offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
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