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Laboratory Senior Manager

2 months ago

Atlanta, Georgia, United States GeorgiaGov Full time
About the Role

We are seeking a highly experienced and skilled professional to join our team as a Senior Laboratory Manager at the Georgia Public Health Laboratory (GPHL). This is a senior leadership role that reports directly to the Director of Clinical Microbiology Services and assists in managing day-to-day operational activities, personnel management, and managing State and federally funded programmatic areas.

Key Responsibilities
  • Provide technical or scientific consultation and ensure that activities are congruent with the goals of the Division of Clinical Microbiology and ensure compliance with local, state, and federal regulatory standards such as the Clinical Laboratory Improvement Amendments (CLIA), OSHA, and other federal and state regulations.
  • Assist the Director of Clinical Microbiology Services with federal and state grant applications, contracts, grant deliverables, writing reports, manuscripts, and presentations.
  • Work closely with Laboratory Operations Director to monitor and track fiscal integrity for Virology and Immunology units.
  • Provide administrative and leadership role by directly managing two Associate Managers, approving scheduling and leave, and work assignments, decisions regarding hiring, promotions, disciplinary actions, and other administrative duties as assigned by the Director.
  • Work closely with Virology and Immunology Associate Managers to maintain robust inventory including molecular and serology reagents for the continuity of operations supporting surveillance and outbreak investigations.
  • Work closely with CDC, Emerging Infections program, and State DPH epidemiologists to support statewide surveillance and outbreak investigations.
  • Provide workforce development activities, including staff engagement, coaching, and mentoring, staff recognition, cross-training, and provide professional developmental activities to sustain employee retention, integrates strategic thinking into decisions and long-term planning for Virology and Immunology laboratory operations.
  • Ability to mentor Association of Public Health Laboratory fellows and Centers for Disease Control Laboratory Leadership Service fellows.
  • Work closely with QA manager and oversees quality control, quality assurance, and quality improvement of the Virology and Immunology units, including assay development, review, conduct validations and verifications, assay implementation, documentation of non-conforming events, and corrective actions, and communication of all laboratory quality processes.
  • Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and laboratory experience.
  • Monitor critical indicators, customer satisfaction, and performance metrics.
  • Work closely with GPHL Biosafety Officer and support exceptional efforts to maintain compliance with institutional biosafety and chemical safety policies, including reviewing and approving risk assessments.
  • Provide support for policy and procedures governing GPHL, provide oversight and guidance for technical leadership, and conduct outreach to improve customer support within the State of Georgia.
  • Must ensure effective management of human resources and model leadership behavior.
  • Must have written and oral communication strategies, display active listening skills, and demonstrate skills for inclusive, visionary, strategic, change, and relational leadership abilities.
  • Must adhere to policies and principles governing professional and scientific ethics and rules of conduct, exemplifying integrity, and serving as a role model of ethical behavior.
  • Must demonstrate team player skills, driving passion for the work, humility to job, personnel interactions, and understanding.
  • Demonstrate outward thinking, collaborative, open mindset, and resilience to model outward behaviors to your team and others during stressful conditions.
Requirements
  • Bachelor's degree in a hard science from an accredited college or university and which includes seven (7) years in a lead worker, team leader, or supervisory role in a laboratory setting.
  • OR Bachelor's degree in any related discipline from an accredited college or university and ten (10) years of job-related experience, which includes seven (7) years in a managerial role.
  • OR Two (2) years of experience required at the lower level Sr. Mgr, Health Laboratory (LSM011) or position equivalent.
  • Note: Must meet state clinical laboratory licensure personnel requirements as technologist and federal (CLIA '88) requirement for high complexity technical supervisor.
Preferred Qualifications and Competencies
  • Bachelor's degree in microbiological science or a related field.
  • Seven years of supervisory experience in a public health or clinical laboratory management professional experience in a regulated laboratory.
  • OR Bachelor's degree in any related discipline from an accredited college or university AND Ten years of related experience, Seven years of which in a leadership/administrative role.
  • OR Two years of experience required at the lower level Sr. Mgr, Health Laboratory (LSM011) or position equivalent.
  • Certified as MLS or MT in specialties by nationally recognized accredited agencies such as American Society for Clinical Pathologist or American Board of Bioanalysis or Eligible for certification within 18 months of hire.
  • Demonstrated success supervising a work unit in a public health laboratory, or regulated microbiology/molecular diagnostic laboratory.
  • The incumbent must meet personnel requirements for technical supervisor (42 CFR ) performing high complexity testing as defined by 42 CFR 493, Clinical Laboratory Improvement Amendments of 1988 (CLIA) Experience managing a laboratory budget and grants.
  • Experience with regulatory standards such as CLIA, FDA, EPA, and ISO 17025.
  • Experience interpreting and analyzing complex data.
  • Supervisory experience including performance management and employee professional development.
  • Knowledge of analytical or scientific software including but not limited to Laboratory Information Management Systems.
  • Knowledge of clinical diagnostic laboratory regulatory requirements and experience working with laboratory quality assurance programs.
  • Experience with strategic planning, workforce development, and leading teams.
  • Ability to effectively communicate both orally and in writing with a wide range of partners.
  • Excellent critical thinking and problem-solving skills.
  • Excellent interpersonal skills and attributes of team player.
  • Demonstrate organizational, time management skills to handle multiple assignments, prioritization, and complete assignments in a timely manner. Must be knowledgeable with SMART goals.
  • Professionalism, honesty, and integrity, as well as the ability to maintain confidentiality.
  • Ability to build and maintain good working relationships with a multi-cultural, multi-disciplinary team, and managers, community partners, academics, other agencies, and institutions.
  • Ability to foster an environment of diversity, equity, and inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.