Laboratory Services Manager

2 weeks ago


Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

We are seeking a highly skilled and experienced Laboratory Services Manager to join our team at Children's Healthcare of Atlanta. The successful candidate will be responsible for managing the operational aspects of designated laboratory areas, ensuring quality service and outcomes.

Key Responsibilities
  • Manage and develop overall operations for designated areas of responsibility, ensuring standard of care is consistent.
  • Align daily work with individual, section, departmental, and organizational goals, and objectives.
  • Resolves technical and personnel problems collaboratively and incorporates shared decision making as situations allow.
  • Investigates and documents incidents, complaints, and other adverse situations, using tools to seek root cause to seek solutions and improvements rather than assign blame.
  • Coordinates and integrates interdepartmental and intradepartmental services, facilitating integration where feasible.
  • Establishes and maintains liaison with organizational leaders and other healthcare professionals to provide continuum of care.
  • Develops, implements, and maintains policies and procedures that guide and support provision of services while meeting all regulatory requirements.
  • Performs financial planning and budget development for designated departments in compliance with system fiscal goals and guidelines.
  • Participates in hiring and developing staff.
  • Coaches team members and clarifies performance expectations for each.
  • Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment.
  • Completes annual performance evaluations.
  • Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes.
  • Performs standard work of a value-stream manager, including metric reviews, audits, Gemba walks, standard work, Kanban, and idea board.
Requirements
  • 5 years of clinical laboratory experience in a high complexity laboratory
  • 2 years of supervisory or managerial experience
Preferred Qualifications
  • 8 years of clinical laboratory experience
Education
  • Bachelor of Science in Medical Technology, chemical, biological, clinical laboratory science from an accredited institution or Bachelor of Science in Histology or Cytotechnology
Certification Summary
  • Certification as a Medical Technologist (ASCP or equivalent) or Histotechnologist (ASCP)
  • Histotechnologist certification required for Histology/AP Manager
Knowledge, Skills, and Abilities
  • Broad use of independent judgement and responsibility
  • Strives for adult-adult relationships with staff and provides support that promotes staff engagement, success, and ownership of morale and interactions with other staff
  • Invites staff to hold one another accountable
Work Environment

Children's Healthcare of Atlanta is one of the nation's leading children's hospitals. We are committed to putting our patients and families first, and that commitment is at the heart of our company culture: People first. Children always.



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