Teller-Floating (Peninsula) - Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Teller-Floating (Peninsula) to join our team at Old Point. As a key member of our branch support team, you will be responsible for providing exceptional customer service, processing transactions, and supporting branch operations.
Key Responsibilities:
• Process internal and external customer transactions accurately and efficiently.
• Complete daily cash balancing and maintain a high level of accuracy.
• Provide excellent customer service, responding to and resolving customer inquiries and concerns.
• Utilize opportunities to promote the bank and sell bank products and services.
• Assist the head teller with teller line operations and perform assigned duties.
• Attend required meetings and training seminars to stay up-to-date on bank policies and procedures.
Requirements:
• High school graduate or equivalent required.
• Minimum 3 months of cash handling and customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Basic knowledge of MS Office and ability to learn other job-specific software applications.
Benefits:
Old Point offers a comprehensive benefits package, including generous paid time off, 11 paid holidays, medical, dental, and vision insurance, and a 401(k) plan with company match. We are an equal opportunity employer and welcome applications from diverse candidates.
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