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Technical Solutions Engineer

2 months ago


San Francisco, California, United States mistral Full time

Position Overview

-As the inaugural solutions engineer in the United States, you will collaborate closely with our General Manager and the go-to-market team to acquire new clients and facilitate their successful integration.

Key Responsibilities

Sales and Pre-Sales Engagement:

-Conduct thorough technical assessments to identify potential clients' requirements, challenges, and objectives in partnership with Account Executives.

-Assist in accurately identifying, qualifying, and disqualifying opportunities where Mistral's solutions can deliver significant value to the client.

-Work alongside the sales team to advance deals and penetrate accounts, offering technical insights and expertise as needed.

-Shape evaluation criteria and take charge of the evaluation process.

-Develop a strategic vision for clients based on a comprehensive understanding of their strategy, desired outcomes, and necessary capabilities.

Product Deployment and Integration:

-Lead and assist clients in implementing our text completion API within their systems.

-Collaborate with clients to customize models according to their unique specifications.

-Support clients in integrating our APIs into their user interfaces, ensuring a seamless experience.

-Regularly communicate with product and technical teams to provide feedback and recommend enhancements.

Customer Success and Support:

-Ensure clients are fully leveraging the product's capabilities.

-Provide post-implementation support, promptly addressing any issues or challenges that arise.

-Work with Account Executives to conduct regular business and technical reviews with clients to ensure value and success are achieved.

-Offer suggestions for product improvements or new features based on client feedback.

-Develop custom functionalities for clients as necessary.

Candidate Profile:

-PhD or Master's degree in AI or Data Science. A strong passion for AI, with a commitment to staying informed and ahead in the field.

-Demonstrated experience in implementing AI or machine learning products.

-Excellent communication skills, capable of simplifying complex technical concepts for clients.

-Proven track record of managing projects to successful completion.

-Skilled in coding and understanding technical requirements.

-Familiarity with front-end development and integration processes.

-Ability to work effectively in a collaborative team environment.

What We Provide:

-An opportunity to influence the exciting trajectory of AI and be part of a pioneering startup in the field.

-A dynamic, youthful, and multicultural team with a collaborative atmosphere.

-Competitive compensation and bonus structure.

-Opportunities for professional advancement and skill development.

Our team consists of experienced researchers and engineers in AI. We value hard work and innovation at the forefront of science. We seek individuals who thrive in competitive settings, as they find them enjoyable. We welcome passionate individuals from diverse backgrounds.

Our developers utilize our API to create remarkable AI-driven applications powered by our models, capable of understanding and generating natural language text and code. We are inherently multilingual. Recently, we introduced a demonstration of our models.