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Conference and Events Manager
2 months ago
We are seeking a highly organized and customer-focused Conference and Banqueting Supervisor to join our team at Elite Hotels. As a key member of our Conference and Banqueting Team, you will play a vital role in ensuring the smooth execution of events, weddings, and functions.
Your responsibilities will include managing a team of staff, providing clear direction and instruction, and delivering exceptional customer service to all our guests. You will also be responsible for training new team members and contributing to the development of our events and banqueting services.
Key Responsibilities:
- Manage and coordinate events, weddings, and functions with attention to detail and a focus on delivering exceptional customer service.
- Lead and motivate a team of staff, providing clear direction and instruction to ensure seamless event execution.
- Develop and implement effective training programs for new team members, ensuring they have the skills and knowledge required to deliver exceptional customer service.
- Work closely with other departments, such as housekeeping, kitchen, and waiting staff, to ensure smooth event execution.
- Identify opportunities to upsell and promote our hotel's facilities and services to customers.
At Elite Hotels, we are committed to delivering exceptional customer experiences and creating memorable moments for our guests. If you are a motivated and customer-focused individual with a passion for events and banqueting, we would love to hear from you.