Administrative Therapy Specialist

7 hours ago


Waukesha, Wisconsin, United States ProHealth Care Full time
About the Role

We are seeking an Administrative Therapy Specialist to join our team at ProHealth Care. As an Administrative Therapy Specialist, you will play a vital role in supporting the delivery of physical therapy services to our patients. Your primary responsibility will be to provide exceptional customer service to our patients, ensuring they have a positive experience when interacting with our team.

Key Responsibilities
  • Provide exceptional customer service to patients, ensuring they have a positive experience when interacting with our team.
  • Accurately schedule, register, and enter patient information into our medical record system.
  • Support patient care delivery in the areas of scheduling, insurance verification, and support services.
  • Ensure patients are fully ready to have successful interactions when they come in for a visit.
  • Own provider schedule accuracy and provide options to match patient needs to appointments.
Requirements
  • High School Diploma or equivalent required.
  • Ability to proficiently use a computer and type.
  • Experience working in one or more of the following areas: Healthcare Call Center Customer Service, Healthcare with medical terminology knowledge, or at least 4 years in customer service in an office and/or banking environment.
  • Knowledge of medical terminology preferred.
About Us

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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