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Customer Service and Sales Representative
2 months ago
Hertz is seeking a Customer Service and Sales Associate to join our team
In this role, you will have the opportunity to interact with customers and provide exceptional service while maximizing revenue opportunities. You will consult with customers on their Hertz rental needs, actively offering products and services to enhance their experience.
Responsibilities:- Provide world-class customer service and sales support to Hertz customers.
- Consult with customers regarding their rental needs and recommend appropriate products and services.
- Effectively upsell and overcome customer objections to maximize revenue opportunities.
- Build strong relationships with customers through excellent communication and interpersonal skills.
- Strong oral and written communication skills are essential for success in this role.
- The ability to build rapport and establish positive relationships with customers is crucial.
- Exceptional multitasking abilities are required to manage customer interactions efficiently.
- A proactive and results-oriented approach, with a demonstrated ability to upsell and overcome objections.
- High level of ownership, accountability, and initiative are key attributes for this position.
