Customer Service Representative

3 hours ago


Saint Paul, Minnesota, United States YMCA Twin Cities Full time

The Customer Service Representative plays a vital role in ensuring the delivery of excellent customer service to all members, participants, and guests at the YMCA Twin Cities.

As a key member of the front desk team, the Customer Service Representative assists the Membership Director in providing strong leadership and support to ensure a positive experience for all individuals interacting with the organization.

Key responsibilities include:

  • Providing exceptional customer service and support to members, participants, and guests
  • Assisting with membership sales, renewals, and customer inquiries
  • Supporting the Membership Director in maintaining a positive and welcoming environment at the front desk
  • Collaborating with other team members to ensure seamless delivery of services

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.



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