Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
Responsibilities- Provide prompt and accurate customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing personalized solutions.
- Collaborate with the agent to establish and meet marketing goals, developing leads and scheduling appointments to drive business growth.
- Maintain a strong work ethic, demonstrating a total commitment to success and excellence in customer service.
- Competitive salary plus commission/bonus structure
- Comprehensive health benefits package
- Profit-sharing opportunities
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth opportunities within our agency
- Signing bonus up to $1000
- Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing
- Proven track record of meeting sales goals and quotas
- Passion for the role insurance and financial products play in helping people manage risk and achieve their goals
- Self-motivated and detail-oriented individual with a strong work ethic
- Ability to obtain Property and Casualty license and Life and Health license
If you are a motivated and customer-focused professional looking for a rewarding career with excellent income and growth potential, please complete our application. We will follow up with you on the next steps in the interview process.
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