Customer Service Representative

3 hours ago


Saint Paul, Minnesota, United States Total Tool Supply, Inc. Full time
Job Summary

Total Tool Supply, Inc. is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, identifying and recommending products to customers, and working closely with our outside sales team to streamline the customer experience.

Key Responsibilities
  • Provide knowledgeable assistance to customers, primarily in the electrical, mechanical, and construction industries.
  • Process quotes and orders for customers, ensuring timely and accurate fulfillment.
  • Work in coordination with outside sales to ensure seamless customer interactions.
  • Engage in ongoing training sessions to stay up-to-date on new and current products, services, and industry trends.
Requirements
  • Minimum of 2 years of previous customer service experience, with a desire to grow into a sales role.
  • Hardworking, humble, and hungry individual with a strong work ethic.
  • Ability to thrive in a team environment and work collaboratively with colleagues.
  • Strong computer skills and ability to learn new software.
What We Offer
  • Competitive pay and a strong benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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