Event Coordinator

3 weeks ago

Lewis Center, Ohio, United States Michaels Stores Full time
Event Coordinator Job Description

Michaels Stores is seeking a skilled Event Coordinator to join our team. As an Event Coordinator, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests.

Key Responsibilities:
  • Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Ensure client satisfaction for scheduled events.
  • Set up, break down, and clean before and after each event.
  • Help customers shop, locate products, and provide them with solutions.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customer on Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck un-load, stocking and planogram (POGs) processes.
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
  • Execute Company policies and standards.
  • Project a positive image and serve as a role model for other Team Members.
  • Cross trained in Custom Framing selling and production.

Requirements: Must have experience working with children and children's events. Must have organizational skills, interpersonal skills, and creative problem-solving skills. Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Why Work at Michaels: For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

Equal Employment Opportunity: Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at Michaels.

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