Area Supervisor

1 week ago


Minneapolis, Minnesota, United States Harvard Maintenance Full time
Job Summary:

As a key member of the Harvard Maintenance team, the Area Supervisor - Janitorial Services will be responsible for overseeing the daily operations of our janitorial services in the Minneapolis area. This role requires a strong leader who can motivate and direct staff to ensure exceptional customer satisfaction and quality service delivery.

Key Responsibilities:
  • Supervise and direct staff activities to ensure efficient and effective service delivery
  • Manage operational policies, objectives, and initiatives to ensure cost-effectiveness
  • Establish operating policies to mitigate risk and ensure compliance with company standards
  • Provide leadership to develop new customers and maintain existing customer relationships
  • Manage emergency response for all problems and ensure prompt resolution
  • Create estimates and workload for bids and new job sites
  • Travel and manage all aspects of the assigned area/territory
  • Monitor and ensure quality control expectations are met
  • Supervise cleaners and floor techs to ensure high-quality service delivery
  • Maintain payroll records and performance documents
  • Perform quality control to conform to Harvard and customer standards
  • Inventory and supply control
  • Train new and existing staff on proper cleaning techniques
Requirements:
  • Bachelor's Degree or comparable management experience
  • Minimum of ten (10) years industry experience
  • Ability to demonstrate expertise in the fields concepts, practices, and procedures
  • Working knowledge of MS Office Suite
  • Demonstrated ability to lead people and get results through others
  • Ability to perform short and long-range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Minimum 3 years of experience managing building services (janitorial)
  • Outstanding written and verbal communication skills
  • Must be flexible with hours and schedules
  • Technical knowledge of all aspects of janitorial service delivery
  • Ability to multi-task
Compensation:

Harvard Maintenance offers a competitive salary structure, including a benefit package with medical, dental, life, and long-term disability (LTD) insurance, along with a 401K Savings Plan.



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