Area Supervisor
1 week ago
As a key member of the Harvard Maintenance team, the Area Supervisor - Janitorial Services will be responsible for overseeing the daily operations of our janitorial services in the Minneapolis area. This role requires a strong leader who can motivate and direct staff to ensure exceptional customer satisfaction and quality service delivery.
Key Responsibilities:- Supervise and direct staff activities to ensure efficient and effective service delivery
- Manage operational policies, objectives, and initiatives to ensure cost-effectiveness
- Establish operating policies to mitigate risk and ensure compliance with company standards
- Provide leadership to develop new customers and maintain existing customer relationships
- Manage emergency response for all problems and ensure prompt resolution
- Create estimates and workload for bids and new job sites
- Travel and manage all aspects of the assigned area/territory
- Monitor and ensure quality control expectations are met
- Supervise cleaners and floor techs to ensure high-quality service delivery
- Maintain payroll records and performance documents
- Perform quality control to conform to Harvard and customer standards
- Inventory and supply control
- Train new and existing staff on proper cleaning techniques
- Bachelor's Degree or comparable management experience
- Minimum of ten (10) years industry experience
- Ability to demonstrate expertise in the fields concepts, practices, and procedures
- Working knowledge of MS Office Suite
- Demonstrated ability to lead people and get results through others
- Ability to perform short and long-range planning
- Excellent interpersonal and communication skills
- Excellent project and program management skills
- Minimum 3 years of experience managing building services (janitorial)
- Outstanding written and verbal communication skills
- Must be flexible with hours and schedules
- Technical knowledge of all aspects of janitorial service delivery
- Ability to multi-task
Harvard Maintenance offers a competitive salary structure, including a benefit package with medical, dental, life, and long-term disability (LTD) insurance, along with a 401K Savings Plan.
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