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Housekeeping Supervisor

2 months ago

Minneapolis, Minnesota, United States Choice Hotels Full time
Housekeeping Supervisor Job Description

At Choice Hotels International, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.

Key Responsibilities:
  • Inspect and approve employee work performance
  • Supervise all guest complaints related to housekeeping operations
  • Demonstrate leadership and provide training for housekeeping and laundry employees
  • Communicate effectively and work as a team player
  • Meet goals and expectations related to department and hotel operations
  • Establish schedules, work assignments, and supervise payroll-related items
  • Supervise all Radisson training requirements for the department
  • Develop and train staff on Radisson Operation Standards
  • Participate in the development and implementation of business strategies for the hotel
  • Perform all shift checklist responsibilities and reporting requirements
Requirements:
  • Minimum one year in a supervisory or management housekeeping position
  • High school diploma or GED required
  • Able to collaborate effectively with other hotel employees and managers
  • Ability to communicate effectively
  • Strong organizational skills, critical thinking skills, and problem-solving skills
  • Able to work a variable schedule
  • Operating Systems experience with Opera
Physical Demands:
  • May need to sit or stand for long periods of time
  • Proper lifting techniques required
  • Exertion up to 75 pounds of force occasionally and/or 50 pounds of force frequently
  • Ability to lift, carry, push, pull, or otherwise move objects
  • Ability to use various equipment such as vacuum cleaners and buffers
  • Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.