Front Desk Representative

5 days ago


Atlanta, Georgia, United States Hampton Inn & Stes Midtown Atlanta Full time
Job Summary:

We are seeking a Front Desk Agent to provide exceptional guest service and ensure a smooth stay for our hotel guests. This role is ideal for individuals who are friendly, detail-oriented, and able to work well under pressure.

Responsibilities:
  • Register guests and process check-ins and check-outs efficiently.
  • Provide accurate information about hotel services, facilities, and hours of operation.
  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Maintain a clean and organized work area, including the front desk and surrounding areas.
  • Work effectively as part of a team to achieve hotel goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or related field preferred.
  • Positive and upbeat personality with excellent communication skills.
  • Ability to work flexible hours, including evenings, nights, weekends, and holidays.


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