Hardware Support Specialist

2 weeks ago


Marquand, Missouri, United States Apex Systems Full time

Store Support Hardware Technician

Apex Systems is seeking a qualified individual to fill an immediate opening for a Store Support Hardware Technician position. The successful candidate will be responsible for ensuring store equipment is prepared and ready to be shipped out daily, maintaining and monitoring new and refurbished equipment, and performing warranty services and repairs.

Key Responsibilities:

  • Verify store equipment is prepared and ready to be shipped out daily based on service level agreements.
  • Maintain, monitor, and track all new and refurbished equipment, evaluating and repairing as necessary.
  • Image and stage POS equipment according to documented processes and business requirements.
  • Monitor the electronic movement of IT hardware inventory using Jira and track the physical movement of equipment throughout the distribution center.
  • Perform all warranty services, testing, and repairs for store hardware, including tablets, mobile handheld devices, printers, receipt printers, scanners, POS, computers, and other equipment.
  • Research and investigate inventory inaccuracies and unreturned hardware equipment to maintain control of all hardware assets.
  • Additional duties and projects as required.

Requirements:

  • 1-2 years' experience with applied PC repair experience in a Help Desk or Service Center, focusing on IT hardware testing and/or inventory control.


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