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Senior Client Relationship Manager

2 months ago

Lancaster Pennsylvania, United States Eurofins USA BioPharma Services Full time
Job Overview

The Senior Client Relationship Manager will be responsible for managing key accounts and driving revenue growth. Responsibilities include, but are not limited to:

Revenue Generation:
Achieve and surpass annual revenue goals for designated accounts by utilizing established relationships to deepen engagement with current clients and identify new business opportunities within the bio/pharmaceutical research and development, and manufacturing sectors.

Sales Development:
Identify and secure sales prospects through direct interactions, including site visits, phone outreach, and formal presentations.

Cross-Functional Collaboration:
Work collaboratively across various departments to advance sales opportunities and ensure client satisfaction.

Business Expansion:
Generate new business aligned with our strategic market focus, operational strengths, and laboratory capabilities.

Mentorship:
Utilize personal experience to guide and mentor colleagues within the Business Development team.

Qualifications:
  • Proven experience in sales within a service-oriented company in the bio/pharmaceutical industry, such as CDMO, CRO, or CTO. Practical laboratory experience in a biotech or pharmaceutical setting is advantageous.
  • Demonstrated ability to work autonomously as well as collaboratively within a team environment, showcasing self-motivation, adaptability, and a positive outlook.
  • Capacity to acquire new skills, manage multiple tasks concurrently, maintain precise records, adhere to instructions, and comply with organizational policies.
  • Strong proficiency in computer applications, scientific methodologies, and organizational practices.
  • Exceptional communication skills, both verbal and written, with a keen attention to detail.