Tax Office Operations Manager

3 days ago


Livermore, California, United States H&R Block Full time
About the Role

We are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will play a critical role in supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.

Key Responsibilities:

  • Support the Multi-Unit Team Leader in ensuring quality and consistent execution of Service Standards and client service experience.
  • Execute and hold tax office associates accountable to Service Standards execution and client service experience.
  • Serve as the point of contact for onsite escalated client service concerns.
  • Ensure clients are scheduled properly and conflicts are resolved.
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience.
  • Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines.
  • Lead daily huddles and communicate essential information to office associates.

Requirements:

  • Prior experience working in customer service or a similar role.
  • Strong organizational skills and ability to plan and manage day-to-day office operations.
  • Customer-centric mindset and strong communication skills.
  • Computer proficient with the ability to use MS Office.
  • Demonstrated ability to work independently with minimal supervision.
  • Positive attitude.
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs.
  • High school diploma / equivalent or higher.

About H&R Block

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

What We Offer

  • Competitive pay and benefits.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • A chance to make a meaningful difference in the lives of our clients and associates.

How to Apply

If you're a motivated and organized individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.


  • Tax Office Manager

    3 weeks ago


    Livermore, California, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail operations team, you will play a critical role in ensuring the success of our tax offices during the busy tax season.Key ResponsibilitiesSupport the Multi-Unit Team Leader in managing daily operations of the tax...

  • Tax Office Manager

    2 days ago


    Livermore, California, United States H&R Block Full time

    About the RoleWe are seeking an experienced and customer-focused Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Key ResponsibilitiesExecute and hold all tax office...


  • Livermore, California, United States Nexus Automation Full time

    Job OverviewNexus Automation is seeking an experienced Back Office Finance Specialist to oversee the back office operations of our small manufacturing facility. As a key member of our team, you will be responsible for ensuring the smooth operation of our business by tracking orders, processing payroll, and managing purchase orders and invoices.Key...


  • Livermore, California, United States US Foods, Inc. Full time

    Fleet & Equipment Coordinator Job DescriptionUS Foods, Inc. is seeking a highly skilled Fleet & Equipment Coordinator to oversee all aspects of fleet maintenance, ensuring a safe work environment and working conditions for employees.The ideal candidate will lead the creation of a culture of safety, ensuring that every US Foods associate, customers, and the...


  • Livermore, California, United States US Foods Full time

    About the RoleUS Foods is seeking a highly skilled Fleet Manager to oversee all aspects of fleet maintenance, ensuring a safe and reliable fleet operations. The successful candidate will establish and maintain a department culture focused on people, safety, service, and cost.Key ResponsibilitiesOversee all aspects of fleet maintenance, including shop and...


  • Livermore, California, United States US Foods Full time

    Fleet Manager Job DescriptionAre you a seasoned professional with a passion for fleet management? Do you have a strong background in maintenance and operations? We're seeking a highly skilled Fleet Manager to join our team at US Foods.Key Responsibilities:Oversee all aspects of fleet maintenance, ensuring vehicles are in proper working condition.Lead a team...


  • Livermore, California, United States US Foods, Inc. Full time

    Fleet Manager Job DescriptionUS Foods, Inc. is seeking a highly skilled Fleet Manager to oversee all aspects of fleet maintenance, ensuring a safe work environment and working conditions for employees. The ideal candidate will have a strong background in fleet management, excellent leadership skills, and the ability to manage multiple functions...


  • Livermore, California, United States US Foods, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Transportation Operations Manager to join our team at US Foods, Inc. This role will oversee the safe and efficient transportation of goods, ensuring compliance with regulatory requirements and promoting a culture of safety within the Transportation department.Key ResponsibilitiesLead with a...


  • Livermore, California, United States US Foods, Inc. Full time

    Fleet Manager Job DescriptionJob Summary:The Fleet Manager is responsible for overseeing all aspects of the fleet maintenance function, ensuring a safe work environment, and leading a culture of safety. This role involves managing a team of technicians, scheduling maintenance, and ensuring compliance with regulations.Key Responsibilities:Oversee fleet...


  • Livermore, California, United States US Foods, Inc. Full time

    Fleet Manager Job DescriptionJob Summary:The Fleet Manager will oversee all aspects of the fleet maintenance function, ensuring a safe work environment and working conditions for employees. This role will lead the creation of a culture of safety, ensuring that every US Foods associate, customers, and the general public remain injury-free.Key...


  • Livermore, California, United States FedEx Office Full time

    POSITION SUMMARY:The Retail Solutions Associate consistently provides an exceptional customer experience to all patrons, employing consultative techniques to foresee customer requirements, propose alternatives, and deliver effective solutions. This service-oriented team member possesses comprehensive knowledge across all facets of the store's operations,...


  • Livermore, California, United States FedEx Office Full time

    POSITION SUMMARY: The Retail Solutions Associate consistently provides an exceptional customer experience to all patrons, employing consultative techniques to foresee customer requirements, propose alternatives, and deliver effective solutions. This service-oriented team member possesses comprehensive knowledge across all facets of the Store's operations,...


  • Livermore, California, United States Nexus Automation Full time

    Job SummaryNexus Automation is seeking an experienced Back Office Finance Specialist to oversee the company's financial operations. The ideal candidate will have a strong background in finance, accounting, and payroll management.Key ResponsibilitiesManage order processing, accounts receivable, and accounts payable to ensure timely and accurate paymentProcess...

  • Operations Manager

    4 days ago


    Livermore, California, United States Transdev Full time

    About the Operations Manager RoleThe Operations Manager is a key member of our Transdev team, responsible for overseeing the day-to-day operations of our transit services. This role requires a strong leader who can supervise and motivate a team of drivers and staff, ensuring the safe and efficient delivery of services to our customers.Key...


  • Livermore, California, United States LLNL Full time

    Job SummaryWe are seeking a highly skilled Facility Manager I/II to join our team at Lawrence Livermore National Laboratory (LLNL). As a key member of our Infrastructure Engineering and Operations Department, you will be responsible for the safe and efficient operation of on-site offices, shops, and scientific and research laboratories.Key...


  • Livermore, California, United States Lawrence Livermore National Laboratory Full time

    Job SummaryWe are seeking a highly skilled Facility Manager I/II to join our team at Lawrence Livermore National Laboratory. As a key member of our Infrastructure Engineering and Operations Department, you will be responsible for the safe and efficient operation of our facilities, including offices, shops, and scientific and research laboratories.Key...


  • Livermore, California, United States CentiMark Corporation Full time

    Job DescriptionCentiMark Corporation, a leading commercial roofing company, is seeking an experienced industry professional to fill the Roofing Operations Manager position in our Livermore, CA location. The successful candidate will lead the office and surrounding areas, overseeing all field operations and ensuring timely project completion.The base salary...


  • Livermore, California, United States US Foods Full time

    Job SummaryUS Foods is seeking a Transportation Operations Manager to lead our Transportation department in creating a culture focused on people, safety, service, and cost. The ideal candidate will have a strong background in transportation operations and a proven track record of leading high-performing teams.Key ResponsibilitiesLead with a safety mindset to...

  • Office Coordinator

    3 weeks ago


    Livermore, California, United States Primrose Schools Full time

    Job SummaryThe Office Administrator at Primrose Schools plays a vital role in ensuring smooth daily operations by handling a variety of administrative tasks. This position is responsible for managing billing, assisting with marketing efforts, supporting the hiring process, and maintaining organized records. The Office Admin also serves as the primary point...

  • Department Manager

    4 days ago


    Livermore, California, United States Petco Full time

    Job Title: Department Manager - Operations LeaderAt Petco, we're passionate about creating a healthier, brighter future for pets, pet parents, and people. As a Department Manager - Operations Leader, you'll play a critical role in driving operational excellence and delivering exceptional guest experiences in our Pet Care Centers.Key Responsibilities:Lead and...