Bilingual Insurance Agent
7 days ago
We're seeking a highly skilled Bilingual Licensed Property & Casualty Insurance Agent to join our team at TTEC. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our clients, resolving complex issues, and upselling products or services to existing customers.
Key Responsibilities- Answer incoming communications from customers and provide timely resolutions to their issues
- Conduct research to provide accurate answers and solutions for customers
- Upsell products or services to existing customers as needed
- Active Property and Casualty license
- 6 months or more of customer service experience
- Great written and verbal communication skills in Spanish-English
- High school diploma or equivalent
- Recognize, apply, and explain product or service knowledge
- Integrity to follow guidelines on maintaining members' privacy
- Computer experience
- High-speed internet (> 10 mbps)
- USB wired headset (recommended)
- Smart phone or another device that runs IOS or Android (iPad, etc.) for daily log-in
- Continuing education paid for by TTEC
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base pay of $23 per hour plus performance bonus opportunities
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
TTEC is a global company that's passionate about making customers happy. We've been helping companies build engaged, pleased, and profitable customer experiences since 1982. Our team is dedicated to delivering exceptional service and technology, and we're committed to building a diverse and inclusive workforce that reflects the communities we serve.
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Norwood, Pennsylvania, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled Bilingual Licensed Property & Casualty Insurance Agent to join our team at TTEC. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our clients, resolving complex issues, and upselling products or services to existing customers.Key ResponsibilitiesAnswer...
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