Student Services Manager

1 week ago


Los Angeles, California, United States Inner City Foundation Full time
Job Title: Student Services Manager

Inner City Education Foundation (ICEF) Public Schools is seeking a highly skilled and dedicated Student Services Manager to join our team. As a key member of our school community, you will play a vital role in supporting a healthy school culture that fosters a connected, safe, and positive environment for students to learn and thrive.

Job Summary:

The Student Services Manager will be responsible for executing research-based best practices aligned to a Positive Behavior Intervention and Support (PBIS) model, trauma-sensitive approaches, and restorative discipline practices. This role will focus on responsive student discipline, parent communication, PBIS, common-area supervision, and documentation.

Key Responsibilities:
  • Participate as a member of the school's Positive Behavior Intervention and Support Team
  • Model how to build strong, mutually respectful relationships with students and families and support teachers and staff to do the same
  • Support the development of a high-quality/effective school-wide discipline program that aligns with PBIS, trauma-sensitive approaches, and restorative practices
  • Ensure the fidelity of implementation of the school's discipline and PBIS program
  • Be available for contact with parents, students, and staff to discuss student issues/concerns after class, at night, or on weekends (via cell phone or in person)
  • Maintain work hours extending beyond school hours for other professional duties or functions such as staff meetings, school events, Saturday school, Parent Information Meetings, etc. when necessary
  • Continuously monitor, document, track, and analyze student behavior data in order to identify needed supports and strategies inside and outside of the classroom
Requirements:
  • Bachelor's Degree (required), Master's Degree (preferred)
  • Significant experience with developing school-wide systems/procedures and driving initiatives with staff
  • An understanding of PBIS, restorative, and trauma-informed practices
  • At least 4 years of experience working in an urban school setting, serving low-income and minority students, at multiple levels
  • Experience leading school-wide initiatives
  • Strong record of helping students achieve academic and behavioral success, primarily with minority and low-income students
  • Excellence in time management, taking initiative, and follow-through
  • Experience in analyzing data and using results to modify practices
  • Multi-faceted, multi-skilled, resourceful, and willing to do whatever it takes to help our students reach a level of academic excellence
  • Model positive and healthy character traits and habits, including the ICEF Core Values
  • Unquestioned integrity and commitment to the ICEF mission and willingness to serve the ICEF community
Working Conditions:

The work environment is usually moderate, with occasional moderate noise levels. The employee is occasionally required to move and/or lift up to twenty-five (25) pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

This position has no direct supervisory responsibilities.



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