Franchise Sales Representative

4 days ago


Kansas, United States OPENLANE Full time

About the Role:

At OPENLANE, we're on a mission to make wholesale easy for our customers, empowering them to succeed in the digital marketplace.

As a Franchise Account Executive, you'll be at the forefront of this mission, playing a pivotal role in driving business growth and customer satisfaction.

Your Key Responsibilities:

  • Align internal and external stakeholders to achieve objectives and deliver successful outcomes.
  • Foster collaboration and communication between internal resources and external customers to provide product expertise and technical support.
  • Monitor and measure performance, intervening and resolving issues to impact performance and customer satisfaction.
  • Listen and understand stakeholders' business objectives, forecasts, and performance metrics, aligning technology and processes to meet their needs.
  • Work closely with operational resources to resolve issues, maintaining strong communication with stakeholders.
  • Provide education and support to external stakeholders on program features and enhancements.
  • Coach customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.

Requirements:

  • 3-5 years of related sales and/or account management experience.
  • Strong understanding of online technologies and proficiency in Google Suite offerings.
  • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
  • Excellent oral and written communication skills, with a focus on customer service.
  • Strong organizational, time management, and prioritization skills, capable of handling multiple demands.
  • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month.

What We Offer:

  • Competitive Pay - Annual Salary of $55k - $60k and a monthly bonus target of $2500.
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
  • Immediately vested 401K (US) or RRSP (Canada) with company match.
  • Paid vacation, sick, and personal time.
  • Paid maternity and paternity leave (US).
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
  • Robust Employee Assistance Program.
  • Employer-paid Leap into Service Day to volunteer.
  • Tuition Reimbursement for eligible programs.
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
  • Company culture of internal promotions, diverse career paths, and rapid advancement.

If you're a motivated and results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Please submit your application today.



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