Hotel Desk Agent
5 days ago
We are seeking a skilled and friendly Hotel Desk Agent to join our team at the Biddle Hotel. As a primary customer service point of contact, you will be responsible for ensuring a great guest experience.
Key Responsibilities- Check guests in and out
- Assist with reservations
- Resolve guest concerns
- Answer phone calls and emails
- Perform additional duties such as cash handling and shift documentation
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
This role requires the ability to perform essential job duties with or without reasonable accommodation.
What We OfferAs a Hotel Desk Agent at the Biddle Hotel, you will have the opportunity to work in a dynamic and customer-focused environment. You will be part of a team that is dedicated to providing exceptional service to our guests.
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