Hotel Desk Agent

5 days ago


Bloomington, Indiana, United States Hotel Resource Full time
Job Summary

We are seeking a skilled and friendly Hotel Desk Agent to join our team at the Biddle Hotel. As a primary customer service point of contact, you will be responsible for ensuring a great guest experience.

Key Responsibilities
  • Check guests in and out
  • Assist with reservations
  • Resolve guest concerns
  • Answer phone calls and emails
  • Perform additional duties such as cash handling and shift documentation
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
Working Conditions

This role requires the ability to perform essential job duties with or without reasonable accommodation.

What We Offer

As a Hotel Desk Agent at the Biddle Hotel, you will have the opportunity to work in a dynamic and customer-focused environment. You will be part of a team that is dedicated to providing exceptional service to our guests.



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