Night Auditor

2 weeks ago

Bloomington, Indiana, United States Hilton Garden Inn Bloomington at IU Full time
{"h1": "Night Auditor Job Description", "p": "At Hilton Garden Inn Bloomington at IU, we are seeking a detail-oriented and organized Night Auditor to join our team. As a Night Auditor, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations. You will also perform Guest Service Agent tasks and duties, including checking guests in and out, responding to guest inquiries, and resolving complaints.

**Key Responsibilities:**

* Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
* Keep records of room availability and guests' accounts, manually or using computers.
* Prepare and distribute daily reports.
* Audit and reconcile cashiers.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Input and update financial information into the BRAINS network.
* Check guests in/out and perform Guest Service Agents tasks.
* Respond to guest inquiries and resolve complaints.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.

**Requirements:**

* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.

**Work Environment and Context:**

* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

**What We Believe:**

* People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

**About Us:**

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunites at this location, click here.

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