Current jobs related to Inbound Sales Customer Support Specialist - Sioux Falls, South Dakota - Midco Rural Internet

  • Parts Specialist, Sales, and Support Professional

    2 weeks ago

    Sioux Falls, South Dakota, United States Dakota Auto Parts Inc. Full time

    Job DescriptionAt Dakota Auto Parts Inc., we're seeking a skilled Parts Specialist to join our team. As a key member of our sales and support team, you'll be responsible for providing exceptional customer service, working closely with customers to understand their needs, and ensuring timely delivery of parts.Key Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Sioux Falls, South Dakota, United States Sammons Financial Group Full time

    Job SummaryWe are seeking a highly skilled Customer Contact Specialist to join our team at Sammons Financial Group. As a key member of our customer service team, you will be responsible for providing exceptional support to policyholders, agents, and internal stakeholders.Key ResponsibilitiesRespond to inbound calls and emails from policyholders, agents, and...

  • Rental Sales Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Titan Machinery Full time

    Inside Rental Sales RepresentativeOverview:Titan Machinery is seeking a skilled Inside Rental Sales Representative to join our team. As the first point of contact for customers seeking to rent our high-quality equipment and machinery, you will use your exceptional communication skills and product knowledge to expertly match customer needs with the right...

  • Rental Sales Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Titan Machinery Full time

    Unlock Your Potential as a Rental Sales ProfessionalAt Titan Machinery, we're seeking a skilled Rental Sales Representative to join our team. As the first point of contact for customers seeking to rent our high-quality equipment and machinery, you'll play a crucial role in delivering exceptional customer experiences.Key Responsibilities:Respond to inbound...

  • Customer Service Representative

    1 week ago

    Sioux Falls, South Dakota, United States Sammons Financial Group Full time

    Job SummaryWe are seeking a highly skilled Customer Contact Specialist to join our team at Sammons Financial Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our policyholders, agents, and third-party partners.Key ResponsibilitiesRespond to inbound calls and emails from policyholders, agents,...

  • Sales Associate

    2 weeks ago

    Sioux Falls, South Dakota, United States Boot Barn Full time

    Customer Experience SpecialistAs a Sales Associate at Boot Barn, you will be responsible for providing an exceptional customer experience to all customers. This includes developing selling and service skills, product knowledge, merchandising and visual presentation skills, and point-of-sale proficiency. You will also be expected to delight customers every...

  • Sales Professional

    7 days ago

    Sioux Falls, South Dakota, United States Access Systems - Sales & Administration Full time

    Job OverviewAccess Systems is seeking a highly motivated Sales Representative to join our dynamic team. As a Sales Representative, you will be responsible for managing a local sales territory and working with various businesses to identify and close new accounts.Key Responsibilities:Drive sales growth by analyzing current office technology and proposing...

  • Performance Sales Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Camping World Full time

    About the RoleCamping World is seeking a highly skilled Performance Sales Specialist to join our growing team. As a key member of our retail sector, you will be responsible for leading daily sales activities, including e-commerce order fulfillment, merchandising, in-store sales, and installation sales. Your primary goal will be to drive the overall retail...

  • Laboratory Relocations Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Agilent Full time

    About the RoleAgilent is seeking a highly motivated and goal-oriented Laboratory Relocations Inside Product Specialist to join our dynamic and high-achieving sales team. As a key member of our Relocation sales team, you will work closely with Service Account Managers and Service Project Managers to price and close relocation projects.Key ResponsibilitiesSell...

  • Automotive Parts Sales Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Luxury Auto Mall of Sioux Falls Full time

    Job Title: Automotive Parts Sales SpecialistLuxury Auto Mall of Sioux Falls is seeking a highly motivated and customer-focused Automotive Parts Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, sales, and support to our customers, sales staff, and...

  • Retail Sales Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Best Buy Full time

    Job SummaryAs a Retail Sales Specialist at Best Buy, you will be responsible for engaging with customers to understand their needs and preferences while providing expert service and recommendations. You will maintain knowledge of Amazon products and services through required trainings, certifications, and self-development.Key ResponsibilitiesEngage with...

  • Equipment Sales Professional

    2 weeks ago

    Sioux Falls, South Dakota, United States Crane Sales & Services Inc Full time

    Crane Sales & Service Inc is seeking a skilled Equipment Sales Professional to join our team. As a key member of our sales team, you will be responsible for developing and managing relationships with customers in the crane equipment and construction industries.Key Responsibilities:* Execute the CSS Equipment Sales Strategy* Develop and manage relationships...

  • Retail Sales Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Best Buy Full time

    Job DescriptionAs a Retail Sales Specialist at Best Buy, you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to engage with customers, understand their needs, and provide personalized solutions to meet their technology requirements.Key Responsibilities:Engage with customers...

  • Customer Service Representative

    1 month ago

    Sioux Falls, South Dakota, United States Sammons Financial Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Contact Specialist to join our team at Sammons Financial Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our policyholders, agents, and internal stakeholders.Key ResponsibilitiesRespond to inbound calls and emails from...

  • Client Support Specialist

    2 months ago

    Sioux Falls, South Dakota, United States Aire Serv of the Sioux Empire Full time

    Job OverviewPosition Benefits:SEP IRA PlanCompany gatheringsCompetitive compensationDental coverageHealth coveragePaid leaveTraining and development opportunitiesVision coverageAire Serv is a reputable provider in the heating and air conditioning sector, with over 200 locations throughout the United States and Canada. We are committed to prioritizing our...

  • Material Handling Sales Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Martin Sprocket & Gear Full time

    Job SummaryMartin Sprocket & Gear is seeking a highly motivated and experienced Material Handling Sales Specialist to join our team. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive growth and revenue in the material handling industry.Key ResponsibilitiesDevelop and execute sales plans to...

  • Help Desk Support Specialist Level I

    2 weeks ago

    Sioux Falls, South Dakota, United States Advanced Tech Inc. Full time

    Job Title: Help Desk Support Specialist Level IAdvanced Tech Inc. is seeking a skilled Help Desk Support Specialist Level I to join our dynamic team in Sioux Falls, SD.About the RoleThis is a full-time position that requires excellent communication and customer service skills. The ideal candidate will have a strong problem-solving ability, knowledge of...

  • City Desk Sales Specialist

    7 days ago

    Sioux Falls, South Dakota, United States Goodin Company Full time

    Job SummaryWe are seeking a highly skilled City Desk Sales Specialist to join our team at Goodin Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesAssist customers in identifying and obtaining required parts in a friendly and professional...

  • Consumer Loan Sales Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States OneMain Financial Full time

    Empower Customers with Access to Friendly, Fast, and Affordable FinancingAt OneMain Financial, we're committed to providing our customers with the financial solutions they need to achieve their goals. As a Consumer Loan Sales Specialist, you'll play a critical role in empowering our customers by listening to their needs and providing them with access to...

  • Fitting Room Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States Scheels Full time

    About the RoleWe are seeking a highly motivated and customer-focused Fitting Room Specialist to join our team at Scheels. As a Fitting Room Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be the face of our brand, and your passion for fashion and fitness...

Inbound Sales Customer Support Specialist

2 months ago

Sioux Falls, South Dakota, United States Midco Rural Internet Full time

Position Title: Customer Service // Inbound Sales

Job Category: In & Out Sales

Job Overview:

This role offers the flexibility of working from home after initial training. Enjoy complimentary cable and internet services from day one. Shift differentials are available, along with a performance bonus ranging from $1,000 to $1,500 monthly for top achievers. Availability is required from 8 AM to 8 PM, Monday through Friday, and 8 AM to 5 PM on Saturdays.

Objective:

The primary aim is to contribute to Midco's revenue goals by promoting and selling products and services within the residential sector.

Key Responsibilities:

  • Handle incoming and outgoing calls, emails, and chat inquiries from residential clients regarding Midco's offerings.
  • Utilize value-based selling techniques to identify suitable products and services for customers.
  • Engage in selling and upselling Midco's offerings to both new and existing clients.
  • Conduct proactive outbound calls related to sales and marketing initiatives.
  • Generate sales leads by researching potential customers, establishing rapport, and providing detailed product information.
  • Enhance revenue by analyzing customer purchase history and suggesting relevant products.
  • Maintain accurate records of customer transactions and set up accounts for new clients.
  • Ensure timely follow-up with leads and contacts.
  • Surpass organizational targets for revenue generation and upselling.
  • Collaborate with internal teams and external sales representatives to deliver exceptional customer service.
  • Communicate professionally and effectively with both internal and external stakeholders.
  • Adhere to privacy guidelines to protect customer information.
  • Maintain regular attendance as required for the role.

Additional Responsibilities:

  • Actively engage in team efforts to foster outstanding customer experiences.
  • Support the initiatives and projects of other departments as an effective team member.
  • Uphold the mission, vision, and values of Midco.
  • Demonstrate personal ethics, integrity, and a proactive approach in all responsibilities.
  • Exhibit strong problem-solving and decision-making skills.
  • Manage multiple tasks efficiently without compromising quality.
  • Promote a positive work environment through effective communication and collaboration.
  • Identify and implement improvements to enhance customer satisfaction.

Qualifications:

  • High school diploma or GED is required; a Bachelor's degree in Marketing or Business Administration is preferred.
  • A minimum of one year of relevant sales or customer service experience is preferred.
  • Proven ability to meet and exceed sales targets.
  • Familiarity with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is essential.

Work Environment:

The role may require occasional physical activities such as reaching, stooping, or kneeling. The work environment may be moderately loud, and employees may need to work beyond standard hours as business needs arise.

About Midco:

Midco is a leading provider of reliable, high-speed internet services, serving numerous homes and businesses across various communities. We are committed to delivering exceptional customer service and fostering positive community engagement.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic.