Performance Sales Specialist

2 weeks ago

Sioux Falls, South Dakota, United States Camping World Full time
About the Role

Camping World is seeking a highly skilled Performance Sales Specialist to join our growing team. As a key member of our retail sector, you will be responsible for leading daily sales activities, including e-commerce order fulfillment, merchandising, in-store sales, and installation sales. Your primary goal will be to drive the overall retail sales sector and provide our customers with a qualified on-site specialist to answer questions, demonstrate products, and ensure an exceptional customer experience.

Key Responsibilities
  • Generate sales and improve customer interaction with add-on sale items
  • Work with the Store Manager and General Manager to research new products to carry in stores
  • Collaborate with the Market Director to plan promotional strategies for the location, set up promotions according to Camping World's sales promotion calendar, and monitor promotional ROI
  • Maintain all aspects of store merchandising according to marketing, including product placement and price auditing
  • Organize and participate in all sales teammates training through targeted role plays, observing customer interactions, and product training
  • Actively partner with the Design Center Specialist to increase sales activities, including customer engagement
  • Execute long- and short-term sales strategies
  • Receive and respond to, work, and sell leads
  • Work with the Service Team/Install Team to ensure timely installations
  • Maintain S&I daily through work orders, prepayments, estimates, and contact manager
  • Monitor daily parts traffic and receive parts for installations
  • Inspect vehicles and coaches to ensure proper parts are being ordered and upsell where applicable
  • Promote memberships, Visa apps, Road care, and PPPs to parts customers and meet company expectations
  • Ensure prepays are done correctly to facilitate product holds and procurement
  • Communicate needs to Parts and Accessories Manager and RAA to ensure orders are placed timely and correctly
Requirements
  • Experience with home remodeling
  • Previous sales and leadership experience
  • Camping products knowledge is a plus
  • Experience in establishing action plans to drive performance of sales
  • Strong sales and communication skills
  • Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
  • Periods of standing, stooping, crawling, and bending
What We Offer

In addition to competitive pay, we offer Tuition Reimbursement, Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave, and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package, including medical, dental, vision, and more. Part-time associates are offered access to dental & vision coverage.

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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