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Telecommunications Systems Engineer

1 month ago

Washington, Washington, D.C., United States Commdex Full time
Job Description

Commdex is a leading systems integrator providing mission-critical solutions and services for telecom networks, communications systems, and information technology. We have global experience and specialized expertise across a breadth of technologies and the full life cycle of communications systems.

We are seeking a highly skilled Telecommunications Engineer to support our Department's Microsoft Teams AudioCodes direct routing and fax server systems located in Washington, D.C. This role will work closely with IT teams and business leaders to ensure the optimal performance, security, and usability of the solutions and services.

The successful candidate will be responsible for:

  • Configuring and maintaining video conferencing systems across locations
  • Providing expert-level technical support to resolve complex issues for unified communications and collaboration platforms
  • Providing engineering support for network maintenance and strategies impacting real-time communications
  • Conducting regular system audits to ensure compliance with standards and security practices

Requirements:

  • Bachelor's degree or equivalent technical discipline with proven experience
  • Minimal 5 years prior job-related experience
  • Proven experience managing and monitoring Teams Phone, meetings, and certified devices using tools like Microsoft Teams admin center and PowerShell
  • Prior experience with Zoom phones to MS Teams phones preferred
  • Any MS Certifications or training with MS Teams such as MS-700, MS-720, MS-721, MS-740 and others preferred
  • Proficiency in deploying and managing audio/visual equipment
  • Strong understanding of networks, including LAN/WAN, TCP/IP, and QoS

Physical and Mental Requirements:

Bending, crawling, stooping, standing, vision, lifting, walking, twisting, turning, and working in unusual positions requiring full body mobility

Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate, ability to complete tasks in situations that have a timeline quota

Commdex is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.