Telecommunications Manager

3 days ago

Washington, Washington, D.C., United States Virginia Community Colleges Full time
Job Title: Manager, Telecommunications Services

Job Summary:

We are seeking a highly skilled and experienced Manager, Telecommunications Services to join our team at Virginia Community Colleges. The successful candidate will be responsible for leading the operational, technical, and personnel activities of the Telecommunications Services section.

Key Responsibilities:

  • Direct the operational, technical, and personnel activities of the Telecommunications Services section.
  • Assist in the strategic planning for Network and Communications Services (NetCom) projects involving telecommunications and support services.
  • Oversee the maintenance and operation of the college's 2000+ station Cisco VoIP system distributed across 4 college campuses and 3 instructional centers.
  • Manage Telecommunications Engineers, Analyst, WAN Administrators, and Support staff to design and test VoIP enhancements and WAN services prior to deployment.
  • Provide technical assistance in network planning, engineering, and deployment as the system is expanded.
  • Develop, implement, and enforce written procedures for network operations, monitoring, and security.
  • Keep supervisor informed of issues impacting the confidentiality, availability, and integrity of the college's telecommunications infrastructure.
  • Act as liaison between the college and external agencies concerning telecommunications communications.
  • Provide engineering and consulting support with Cisco Call Manager and Unity software.
  • Supervise the daily operation of the Support Coordination Desk responsible for call accounting, problem tracking/management, and first-level telephone support.

Requirements:

  • Demonstrated ability to determine, evaluate, and diagnose complex VoIP call routing problems and system performance issues, and to implement timely solutions.
  • Working knowledge of WAN/LAN industry standards, protocols, and hardware including gateways, routers, and Ethernet switches.
  • Demonstrated ability to provide technical leadership and train support staff in the installation, configuration, troubleshooting, and repair of telecommunications and VoIP telephone devices in a multi-protocol, enterprise, WAN/LAN environment.
  • Ability to conduct technical research, analyze complex networking problems, and develop optimum solutions for voice and data services in a TCP/IP environment.
  • Strong verbal and written communication skills sufficient to interact with a variety of end users and technical staff.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of a work assignment and to participate as a member of a cross-departmental project team.
  • Ability to work under pressure; meet inflexible deadlines; deal with difficult situations while maintaining composure.
  • Demonstrated ability to implement and maintain call accounting, billing, and support tracking/management systems in a large, multi-campus Cisco VoIP implementation.
  • Ability to prepare project implementation plans, progress reports, policies/procedures, and other documentation as needed by supervisor and/or staff members.
  • Working knowledge of network protocol analyzers such as Wildpackets, Sniffer, or similar troubleshooting tools.
  • Knowledge of project budget management, project execution and control, resound planning, and technology deployment as well as independent decision-making and problem-solving.
  • Strong leadership skills with demonstrated ability to mentor project members by promoting good working relationships and managing to project priorities and objectives.
  • Knowledge of business and process analysis techniques; strong analytical and problem-solving skills.
  • Competency with MS Project, MS Teams, and MS Office.
  • Knowledge of MS Teams Phone.
  • Knowledge of superior customer service standards and practices.
  • Availability to work after hours and/or weekends and on-call, as specified by supervisor.
  • Experience in the development, operation, and maintenance of voice and data services in a multi-protocol, WAN/LAN environment.
  • Experience installing and troubleshooting Ethernet network routers, switches, hubs, and cabling.
  • Extensive experience designing, implementing, and supporting Cisco's Call Manager and Unity VoIP systems in a complex, multi-protocol WAN environment.
  • Experience supervising and coordinating the activities of others.

Additional Considerations:

As delineated in the Required Qualifications section.

Posting Detail Information:

Posting Number: CLS_3038P

Recruitment Type: General Public - G

Number of Vacancies: 1

Position End Date (if temporary):

Job Open Date: 05/17/2024

Job Close Date: 10/24/2024

Open Until Filled: Agency Website: Contact Name: Email: Phone Number: Special Instructions to Applicants:

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at , or DBVI at

Additional Information:

Background Check Statement Disclaimer:

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: EEO Statement:

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement:

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes.

E-Verify Statement:

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

  • Telecommunications Manager

    3 days ago

    Washington, Washington, D.C., United States Choice Property Resources, Inc Full time

    Job Title: Telecommunications ManagerJoin Choice Property Resources, Inc. as a Telecommunications Manager and take on a challenging role that requires strong analytical and business skills. As a key member of our team, you will be responsible for negotiating and managing telecommunications and other service agreements on behalf of our multi-family property...

  • Telecommunications Specialist

    3 weeks ago

    Washington, Washington, D.C., United States EXCEL Management Systems Inc Full time

    Job Title: Telecommunications TechnicianEXCEL Management Systems Inc is seeking a skilled Telecommunications Technician to join our team. As a Telecommunications Technician, you will be responsible for managing and supporting the full spectrum of analog, digital, and Unified Communications (UC) systems at our customers' sites.Key Responsibilities:Unified...

  • Senior Telecommunications Engineer

    4 weeks ago

    Washington, Washington, D.C., United States Business Performance Systems Full time

    Telecommunications and VTC Systems ManagerWe are seeking a highly skilled Telecommunications and VTC Systems Manager to join our team at Business Performance Systems. As a key member of our team, you will be responsible for managing and implementing telecommunications and Video Teleconferencing (VTC) services across a federal agency's...

  • Telecommunication Technician

    3 weeks ago

    Washington, Washington, D.C., United States Fusion Technology LLC Full time

    Job OverviewFusion Technology LLC is seeking a skilled Telecommunication Technician to join their team. As a key member of the team, you will be responsible for installing, maintaining, and troubleshooting telecommunications systems, including telephone, coaxial, and fiber optic cables.Key Responsibilities:Install and maintain telecommunications systems,...

  • Telecommunications Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Justice, Bureau of PrisonsFederal Prison System Full time

    About the RoleWe are seeking a skilled Telecommunications Specialist to join our team at the Bureau of Prisons/Federal Prison System. As a key member of our team, you will be responsible for developing and implementing communications systems to meet the changing needs of our Trust Fund programs.Key ResponsibilitiesDevelop and implement communications systems...

  • Telecommunications Project Engineer

    4 weeks ago

    Washington, Washington, D.C., United States LS Technologies, LLC Full time

    Job SummaryLS Technologies, a Tetra Tech Company, is seeking a Telecommunications Project Engineer to support the Federal Aviation Administration (FAA) at FAA facilities across the USA and its territories.Key ResponsibilitiesAssist FAA Telecommunications Managers and Subject Matter Experts in the activation and migration of critical FAA services to a new and...

  • Telecommunications Contract Manager

    2 days ago

    Washington, Washington, D.C., United States Choice Property Resources, Inc Full time

    Job Title: Vendor Relations ManagerAbout the Role:We are seeking a highly skilled Vendor Relations Manager to join our team at Choice Property Resources, Inc. As a key member of our business development team, you will be responsible for negotiating and managing telecommunications and other service agreements on behalf of our multi-family property clients.Key...

  • Telecommunications Network Engineer

    3 days ago

    Washington, Washington, D.C., United States Colville Tribes Full time

    Job SummaryThe Colville Tribes are seeking a highly skilled Telecommunications Engineer to join their team. As a key member of the Information Technology Division, this individual will be responsible for designing, implementing, and maintaining the telecommunications infrastructure and enterprise network solutions.Key ResponsibilitiesDesign and implement...

  • Telecommunications Cost Estimator

    2 weeks ago

    Washington, Washington, D.C., United States Noblis Full time

    Job SummaryNoblis is seeking a highly skilled Telecommunications Cost Estimator to join our team. As a key member of our team, you will be responsible for preparing detailed cost estimates for telecommunication services to support project planning and decision-making.Key ResponsibilitiesDevelop life cycle cost estimates for FAA leased telecommunications...

  • Telecommunication Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Fusion Technology LLC Full time

    Job SummaryFusion Technology LLC is seeking a skilled Cable Installation Technician for regular overseas travel to perform telecommunication cable installation on embassies and other US buildings.Location: Regular Overseas TravelIncentives: Growth Opportunities, Job SecurityPay Rate: $30.00 – $45.00/HR, Lodging + Travel Paid + Per DiemRequirement: 3 Years...

  • Telecommunications Systems Engineer

    3 days ago

    Washington, Washington, D.C., United States ManTech Full time

    Job Title: Telecommunications EngineerManTech is seeking a motivated and career-oriented Telecommunications Engineer to join our team in the Northern Virginia, Maryland, and DC area.Job Summary:We are looking for a highly skilled Telecommunications Engineer to provide technical direction for telecommunications activities, including planning, designing,...

  • Telecommunications Systems Engineer

    4 weeks ago

    Washington, Washington, D.C., United States Commdex Consulting Full time

    Job Title: Telecommunications EngineerWe are seeking a highly skilled Telecommunications Engineer to join our team at Commdex Consulting. As a Telecommunications Engineer, you will be responsible for designing, implementing, and maintaining our Microsoft Teams environment, video conferencing systems, and ensuring a robust network architecture to deliver the...

  • Telecommunications Network Engineer

    2 weeks ago

    Washington, Washington, D.C., United States ManTech Full time

    Job Title: Telecommunications EngineerSecure our Nation, Ignite your FutureManTech is seeking a motivated, career and customer-oriented Telecommunications Engineer in the Northern Virginia, Maryland, and DC area. This role offers several levels of opportunity for growth and development.Key Responsibilities:Provide technical direction for telecommunications...

  • Telecommunications Specialist

    2 days ago

    Washington, Washington, D.C., United States Fusion Technology LLC Full time

    Job OverviewFusion Technology LLC is seeking a skilled Cable Installer - Telecommunications to join their team.Key Responsibilities:Install and maintain telephone, coaxial, and fiber optic cables, including vertical and horizontal cable pairs to the desktop.Locate and diagnose signal transmission defects using various test equipment and visual...

  • Telecommunications Engineering Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Peraton Full time

    Job Title: Sr. Telecommunications Engineering SpecialistWe are seeking a highly skilled Sr. Telecommunications Engineering Specialist to join our team at Peraton. As a key member of our team, you will be responsible for designing and implementing network and database solutions for our customers' network infrastructure.Key Responsibilities:Oversee a team and...

  • Telecommunications Network Specialist

    2 weeks ago

    Washington, Washington, D.C., United States ManTech Full time

    Secure Our Nation, Ignite Your FutureManTech is seeking a skilled Telecommunications Network Specialist to join our team in the Northern Virginia, Maryland, and DC area. This role offers various levels of experience and opportunities for growth.Key Responsibilities:Provide technical leadership for telecommunications activities, including planning, designing,...

  • Telecommunications Engineering Specialist

    3 days ago

    Washington, Washington, D.C., United States IMPRES Technology Solutions, Inc. Full time

    Job Title: TS/SCI Telecommunications Engineering SpecialistAt IMPRES Technology Solutions, Inc., we are seeking a highly skilled TS/SCI Telecommunications Engineering Specialist to join our team. This role will be responsible for assisting in the scheduling and arranging of VOIP or VTC appointments, as well as physically assisting VIPs with setting up VTC,...

  • Cable Installation Specialist

    4 weeks ago

    Washington, Washington, D.C., United States KCI Telecommunications Full time

    Job SummaryWe are seeking a highly skilled and self-motivated Cable Installation Specialist to join our team at KCI Telecommunications. The ideal candidate will have the ability to independently terminate, test, label, route, and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to...

  • Telecommunications Systems Engineer

    2 days ago

    Washington, Washington, D.C., United States Commdex Full time

    Job DescriptionCommdex is a leading systems integrator providing mission-critical solutions and services for telecom networks, communications systems, and information technology. We have global experience and specialized expertise across a breadth of technologies and the full life cycle of communications systems.We are seeking a highly skilled...

  • Telecommunications Engineering Specialist

    2 days ago

    Washington, Washington, D.C., United States IMPRES Technology Solutions, Inc. Full time

    Job SummaryWe are seeking a highly skilled Telecommunications Engineering Specialist to join our team at IMPRES Technology Solutions, Inc. The ideal candidate will have a strong background in Cisco Unified Communications and a proven track record of delivering high-quality solutions.ResponsibilitiesAssist in the scheduling and arrangement of VOIP and VTC...