Policy Support Specialist

3 weeks ago


Tampa, Florida, United States Baldwin Risk Partners Full time

Baldwin Risk Partners is seeking a skilled Policy Support Specialist to join our team. As a Policy Support Specialist, you will play a critical role in supporting our customers by answering their questions, resolving their concerns, and providing expert guidance on our insurance products.

Key Responsibilities:

  • Answer customer inquiries regarding policies, claims, and billing.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Collaborate with internal teams to identify and implement process improvements.

This is an exciting opportunity to join a fast-paced and dynamic organization that values innovation, customer satisfaction, and teamwork. If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.



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