Intake Coordinator

2 weeks ago


Moreland Hills, Ohio, United States The Lazzaro Law Firm Full time
Job Opportunity

About the Firm:

The Lazzaro Law Firm, LLC is seeking a skilled intake specialist to handle telephone intakes for potential new clients. The firm represents employees with employment, overtime, and minimum wage claims. This is a remote position with occasional office work in Moreland Hills, Ohio.

Key Responsibilities:

The successful candidate will be responsible for:

  • Screening potential new clients for wrongful termination, harassment, discrimination, unpaid overtime, and unpaid minimum wage claims.
  • Scheduling and completing telephone intakes for potential clients.
  • Returning calls to potential clients and following up with those who miss or need to reschedule their appointment.
  • Providing excellent customer service by answering, returning, and routing telephone calls.
  • Monitoring records in the intake database to ensure all intake forms are fully and accurately completed with the required information and marked with the appropriate status.

Requirements:

The successful candidate must meet the following requirements:

  • Strong communication, telephone, writing, spelling, and organizational skills.
  • Two years of previous telephone work experience.
  • Ability to live within 50 miles of Moreland Hills, Ohio and work in the office when needed.
  • Ability to type at least 50 words per minute.

Company Policy:

The Lazzaro Law Firm, LLC has a no-smoking policy and does not hire employees who smoke or use other tobacco products.

Please submit a resume for consideration.


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