IT Intake and Entitlement Specialist
4 weeks ago
Location: Auburn Hills, Michigan
Contract: 12 Months
Pay Rate: $20-$22/hour
Job Summary:
We are seeking an IT Intake and Entitlement Analyst to join our team at Strategic Staffing Solutions. As an IT Intake and Entitlement Analyst, you will be responsible for managing IT service requests, entitlements, and onboarding processes.
Key Responsibilities:
- Manage IT service requests and entitlements
- Coordinate onboarding processes for new employees
- Provide excellent customer service and support
- Collaborate with internal teams to resolve issues
- Ensure compliance with company policies and procedures
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in IT service management tools and software
What We Offer:
At Strategic Staffing Solutions, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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