Desktop Support Specialist in Dallas

2 weeks ago


Dallas, Texas, United States Virtual Service Operations Full time

Job Opportunity: Desktop Support in Dallas

VSO is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support specialist in Dallas, TX.

In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide workstation software break-fix support
  • IMAC – PC install, moves, adds, and changes
  • Image loads
  • Asset recovery
  • Asset tagging
  • Printer support
  • Client center (tech bar) support
  • IT service management updates
  • Other client support duties needed to maintain workstation operations and customer satisfaction

Requirements:

  • Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe

What We Offer:

  • Ongoing learning and development opportunities to foster continuous growth
  • A community of virtue-centered coworkers and clients

About VSO:

VSO is a hybrid cloud and managed services consulting firm. We take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website.



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