Auto Service Advisor

1 month ago


Houston, Texas, United States PrideStaff Full time

Job Summary:

As a Service Advisor for Auto Repair at PrideStaff, you will be responsible for providing exceptional customer service while ensuring the highest level of technical expertise in diagnosing and repairing vehicles. Your primary goal will be to build strong relationships with customers, understand their needs, and provide tailored solutions to meet their expectations.

Key Responsibilities:

Develop and maintain a strong understanding of automotive systems, technologies, and repair techniques to provide accurate diagnoses and recommendations to customers.
Conduct thorough inspections of vehicles to identify potential issues and recommend necessary repairs or maintenance.
Collaborate with customers to understand their needs and preferences, and provide personalized solutions to meet their expectations.
Communicate effectively with customers, providing clear and concise explanations of repair options, costs, and timelines.
Work closely with the service team to ensure seamless communication and coordination of repairs, ensuring timely completion and high-quality results.
Stay up-to-date with industry developments, new technologies, and best practices to maintain a competitive edge and provide exceptional service to customers.

Requirements:

2+ years of experience in automotive repair or a related field.
Strong technical knowledge of automotive systems and repair techniques.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.

What We Offer:

Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.


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