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Hotel Front Desk Representative

2 months ago

Toledo, Toledo, United States Residence Inn Union Centre Full time

Hotel Front Desk Representative

**About the Role**

We are seeking a reliable and customer-focused individual to join our team as a Hotel Front Desk Representative at Residence Inn Union Centre. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

**Key Responsibilities**

* Provide warm and welcoming service to guests, responding to their needs and resolving any issues that may arise
* Maintain accurate records and manage guest accounts with attention to detail
* Collaborate with colleagues to ensure efficient property operations and maintain a positive work environment
* Promote hotel services and amenities to guests, identifying opportunities to enhance their stay

**Requirements**

* One year of hotel experience preferred
* Strong communication and interpersonal skills
* Ability to work a flexible schedule, including weekends
* Familiarity with property management systems and cash handling procedures

**What We Offer**

* Competitive hourly rate of $16.00 based on experience
* Holiday and vacation pay
* Travel discounts

**Join Our Team**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.