Customer Service Team Lead

7 days ago


Denver, Colorado, United States Office Depot Full time
Job Summary

We are seeking a highly skilled and experienced Sales and Service Supervisor to join our team at Office Depot. As a Sales and Service Supervisor, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth.

Key Responsibilities
  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service
  • Develop and implement sales strategies to drive sales growth and increase customer satisfaction
  • Train and coach sales associates on sales techniques, product knowledge, and customer service skills
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with other departments to ensure seamless customer experience
Requirements
  • 2+ years of experience in sales and customer service
  • Proven track record of driving sales growth and increasing customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of sales techniques, product knowledge, and customer service principles
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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