Chiropractic Wellness Coordinator

4 days ago


Aliso Viejo, California, United States The Joint Chiropractic Full time
Job Description

We are seeking a highly motivated and customer-focused Chiropractic Wellness Coordinator to join our team at The Joint Chiropractic. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a positive experience for all patients.

Key Responsibilities:

  • Provide excellent patient service, ensuring a positive experience for all patients
  • Manage patient flow, ensuring efficient and timely care
  • Answer phone calls, respond to patient inquiries, and resolve issues in a timely manner
  • Re-engage inactive patients, promoting retention and loyalty
  • Stay updated on membership options, packages, and promotions, effectively communicating with patients
  • Recognize and support team goals, creating and maintaining positive relationships with team members
  • Maintain a clean and organized workspace, adhering to clinic standards
  • Confidently present and sell memberships and visit packages, meeting sales goals
  • Keep management informed of patient concerns, following manager's policies, procedures, and direction
  • Willingness to learn and grow, accepting constructive criticism in a positive manner

Requirements:

  • High school diploma or equivalent (GED)
  • Previous sales experience, preferably in a healthcare or wellness setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing multiple tasks
  • Basic computer skills, including point-of-sale software
  • Ability to stand and/or sit for long periods, lift up to 50 pounds
  • Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

This is a fantastic opportunity to join a dynamic team and contribute to the success of The Joint Chiropractic. If you are a motivated and customer-focused individual with a passion for delivering exceptional patient service, we encourage you to apply.

This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.

The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California

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