Medical Documentation Coordinator
3 days ago
AdaptHealth LLC is seeking a highly skilled Medical Documentation Coordinator to join our team. As a Medical Documentation Coordinator, you will play a critical role in ensuring the timely and accurate collection and management of patient documents, including prescriptions, certificates of medical necessity, and prior authorizations.
Key Responsibilities:- Create and generate electronic forms requesting patient documents from physicians and insurance companies.
- Collect and manage patient eligibility documents, including prescriptions, certificates of medical necessity, and prior authorizations.
- Contact doctor offices and insurance companies to collect approved prior-authorization requests.
- Escalate recurring problem accounts or physician groups to management in a timely manner.
- Maintain regular, predictable, and consistent attendance and flexibility to meet the needs of the department.
- Understand and follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
- Plan and organize work effectively and ensure its completion.
- Meet all productivity requirements.
- Demonstrate team behavior and promote a team-oriented environment.
- Actively participate in continuous quality improvement.
- Always represent the organization professionally.
- Serve as backup to the Customer Service department for customer concerns, issues, complaints, or questions.
- High School Diploma or equivalent.
- One (1) year work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management, regardless of industry.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Decision Making.
- Analytical and problem-solving skills with attention to detail.
- Strong verbal and written communication.
- Excellent customer service skills.
- Proficient computer skills and knowledge of Microsoft Office.
- Ability to prioritize and manage multiple tasks.
AdaptHealth LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
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