Business Process Improvement Analyst

2 weeks ago


Carson City, Nevada, United States MESQUITE MENTAL HEALTH CTR Full time
Position Overview:

The Business Process Improvement Analyst plays a crucial role in enhancing the operational efficiency of the organization. This position requires a comprehensive understanding of the agency's program areas to develop and implement tailored solutions that address specific challenges faced by end-users.

Key Responsibilities:

1. Analyze and assess business workflows to identify opportunities for automation and process enhancement.
2. Research and evaluate the technological needs, including hardware and software, to support operational goals.
3. Propose improvements to existing systems and outline the potential benefits of new solutions.
4. Develop and execute testing plans to ensure system functionality and quality assurance.
5. Monitor the implementation of new systems by participating in the creation and evaluation of procedures.
6. Prepare comprehensive end-user documentation and training materials.
7. Conduct training sessions for staff on various agency programs and applications.
8. Supervise personnel involved in technology support and inventory management.

Qualifications:

To qualify for this position, candidates must possess:

- A Bachelor's degree from an accredited institution in business, public administration, management information systems, or a related field.
- A minimum of two years of professional experience in a relevant program area, including one year focused on applying data processing concepts to business process analysis.
- Alternatively, candidates may qualify with one year of experience as a Business Process Analyst I within state service or an equivalent combination of education and experience.

Special Requirements:

- Successful candidates will undergo a pre-employment criminal history check and fingerprinting.
- A valid driver's license or equivalent mobility is required.
- This position may involve statewide travel and is subject to call-out or call-back.

Equal Opportunity Employer:

The organization is committed to fostering a diverse and inclusive workplace, ensuring that all applicants are considered without regard to race, color, national origin, religion, age, disability, sex, sexual orientation, gender identity, or any other characteristic.

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