Lead Epic Systems Analyst

2 weeks ago


Carson City, Nevada, United States Vaco Full time
Position Overview:

The Senior Epic Analyst II plays a crucial role in the configuration, management, and support of clinical applications within the Epic electronic health record (EHR) software for healthcare organizations.

This position involves addressing support and maintenance requests, executing routine builds, participating in on-call rotations, and engaging in special projects, including Epic upgrades, as required by clients.


Key Responsibilities:
  • Act as the primary analyst for Epic maintenance, build, and configuration.
  • Manage client support tickets and requests, ensuring thorough documentation and timely resolution.
  • Lead application builds for Epic upgrades and oversee Nova Note Review and Build.
  • Implement testing protocols and support go-live activities in a command center environment.
  • Proactively identify improvement opportunities, mentor junior analysts, and cultivate strong relationships with clients and peers.

Essential Competencies:
  • Accountability: Hold self and others accountable for meeting commitments.
  • Effective Communication: Develop and deliver clear written and verbal communication tailored to diverse audiences.
  • Customer Orientation: Build robust relationships and provide customer-centric solutions.
  • Process Optimization: Recognize and implement the most effective and efficient processes for continuous improvement.
  • Technological Proficiency: Anticipate and embrace innovations in digital and technology applications.

Qualifications:
  • Bachelor's Degree is required.
  • A minimum of 3 years of experience in a healthcare environment is necessary.
  • Proficiency in healthcare policies, procedures, and information systems is essential.

Work Environment:

This position is primarily in-office, with potential hybrid or remote options subject to management approval.


Travel Requirements:

Minimal travel is expected, less than 5%.


Physical Requirements:
  • Frequent: Sitting, walking, and repetitive motions.
  • Occasional: Standing and bending.
  • Infrequent: Lifting up to 10 pounds.

Vaco is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, age, disability, veteran status, or any other protected characteristic as required by applicable law.


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