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**IT Process Analyst**

2 months ago

Carson City, Nevada, United States Prime Therapeutics Full time

About the Role

We are seeking a highly skilled IT Process Analyst to join our team at Prime Therapeutics. As an IT Process Analyst, you will play a critical role in analyzing, evaluating, and redesigning business, IT, or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking, and structured systems analysis and design.

Key Responsibilities

  • Independently participate in requirements documentation, business systems configuration, and defining/execution of acceptance criteria.
  • Research and craft comprehensive documentation for the applications under their purview with the aid of developers, ensuring clarity and accuracy in support of business objectives.
  • Work closely with development and business teams to understand business requirements.
  • Translate business needs into high-level technical specifications and design.
  • Identify gaps and ensure deployment of solutions.
  • Support business-critical systems using mature IT and software engineering practices.
  • Develop, deploy, and execute test strategies.
  • Work with the team to ensure the highest quality product delivery.
  • Work closely with cross-functional teams and across boundary organizations to gather requirements, define solutions, implement new tools and processes, and provide ongoing support to these teams.
  • Test applications and products at the user level, both manually and with automated tools.
  • Develop a deep understanding of the applications that they support.
  • Communicate cross-functionally and across management levels in formal and informal settings.
  • Track multiple test executions simultaneously and synthesize the results.

Requirements

  • 3+ years of related experience, including developing requirements, designing, and executing test cases in IT.
  • Experience with QA methodology and problem-solving techniques/tools.
  • A detail-oriented person who is passionate about quality and enthusiastic about new technology offered to customers.
  • Demonstrated software testing experience.
  • Excellent written and oral communication skills.
  • Meticulous attention to detail; the ability to juggle several tasks in parallel without lowering the quality bar.
  • Experience with analytical programming languages such as SQL.
  • Ability to thrive in ambiguity and rapid change.
  • Experience with process flow diagrams.
  • Experience with applying Agile Methods.
  • Experience with Problem-Solving Techniques.
  • Hands-on experience running queries and creating reports.
  • Ability to understand technical specifications and analyze log files.
  • Experience working with industry-standard claims, billing, or EHR systems.

What We Offer

Prime Therapeutics offers a fast-paced and dynamic work environment that is ideal for proactively addressing the constant changes in today's healthcare industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

Equal Opportunity Employer

Prime Therapeutics is an Equal Opportunity Employer and a Tobacco-free workplace. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.